Workplace Experience Coordinator

Traild: Who are we?
Traild is a dynamic, fast-growing SaaS company that streamlines, automates and protects Accounts Payable.

Just as your bank provides always on risk protection for your credit card, Traild provides a similar level of security to help businesses protect their B2B payments from fraud, errors and mistakes.

Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and IFS to help clients make their AP process more streamlined, automated and secure.

We have a rapidly growing client base, so you are about to board the rocket ship at the right time. This is an opportunity to make a real impact and with your help we can support more businesses digitise their existing operations with enhanced automation and security.

About
Hear how Traild customers speak about us here.

Want to be part of our exciting growth journey?
We're a friendly, fast-growing team that believes work should feel energising — not just another day at the desk. While we're remote-first, we love coming together in our freshly expanded
Prahran office
, where the coffee's always good, the banter's even better, and collaboration happens naturally. We're big on connection, teamwork, and getting things done — and we're looking for someone who shares that spirit to keep our space running seamlessly (and feeling like home).

You'll be the go-to person who keeps everything (and everyone) running smoothly — from front-of-house and daily operations to supplier coordination, admin magic, and the culture-building moments that make our workplace special.

We're open to
flexible arrangements
— full-time or part-time. Whether that's 5 full days, or 5 shorter days (around 6 hours each), we're happy to chat about what works best for you.

Key Responsibilities

• Create a warm, professional welcome for our team, clients, and visitors — you'll set the tone for the day the moment someone walks through the door.
• Own our front of house, managing calls, emails, meeting room bookings, and keeping communal spaces tidy and inviting.
• Keep the office humming, coordinating mail, deliveries, office supplies, and facilities with precision and care.
• Work closely with suppliers and service partners to ensure everything runs efficiently — from coffee beans to cleaning contracts.
• Support finance tasks, including processing office invoices and purchase orders.
• Help bring our culture to life — from team lunches and celebrations to offsite adventures.
• Organise on-site "Team Connect" days and social events that people genuinely look forward to.
• Make new team members feel right at home from their very first day.
• Keep things organised, maintaining office records and documentation with care.
• Jump in to support where needed, whether it's an ad hoc project, a last-minute event, or a new initiative that helps our growing team thrive.

Who You Are
You're the kind of person who loves being at the centre of it all — the friendly face people turn to when they need something done (or just a great coffee). You thrive on keeping things organised, bringing calm to busy days, and creating a workplace that feels welcoming, connected, and full of good energy.

• Previous experience in a front of house, office administration, or facilities coordination role.
• Strong communication and interpersonal skills, with a warm and professional manner.
• A knack for organisation and attention to detail.
• A proactive approach and the ability to juggle priorities in a fast-paced environment.
• Confidence using a range of software and admin tools.
• A collaborative spirit — you love contributing to a positive, people-first culture.
• And if you can whip up a great flat white, that's a definite bonus

The Perks Of Working At Traild

• Flexibility: we offer a range of remote, hybrid and flexible working options.
• Global team: we are growing across APAC, NA and EMEA and have team all across the world.
• We are growing at an exponential rate, this is an opportunity to get involved with a true rocketship with all the excitement and opportunities that comes with it
• Our team genuinely loves working at Traild: we scored an 85 on our recent 2025 eNPS survey.

If you're ready to bring warmth, organisation, and a touch of fun to our growing team — we'd love to hear from you. Applications close
Friday, 7 November
, but we'll be reviewing as we go — so get in quick, as we may close the advert once we find our perfect match.

Please note that the final applicants for this job will be asked to consent in writing to a police check / criminal background check to the extent permitted by law in your jurisdiction of employment.