EA / Business Manager

About Us:
 RESOLVE Forensic is a boutique Disputes consulting firm specialising in financial investigations, economic loss and damage assessment, forensic accounting and business valuations. We are retained by lawyers, corporate clients and courts and tribunals in a range of roles, including as independent expert, expert determiner, court-appointed referee and dispute consultant. Our experts are routinely engaged on matters involving the provision of expert witness evidence. Our team is dedicated to providing top-tier professional services to our clients, helping them resolve complex disputes. We are a dynamic and agile organisation where individual contribution and impact to the team effort is recognised and rewarded.

Job Description:
 We are seeking an EA and Business Manager for our growing team. The successful candidate will play a key role as EA to our Managing Principal, managing the administrative functions of our practice, and supporting our engagement teams on client deliverables. The role will report to the Managing Principal.

Key Responsibilities:

Executive Support – EA to our Managing Principal

• Manage calendars, scheduling meetings, and coordinate associated documentation.
• Arrange travel, visas, and accommodation.
• Act as an initial point of contact for referrers, clients, and external parties.

Marketing and Business Development Support:

• Manage implementation of business development and marketing initiatives.
• Pipeline management: maintain CRM (Hubspot) for leads, engagements, and referrer database.
• Provide administrative support for presentations, and correspondence.
• Assist with occasional client events.
• Arrange meetings with new or existing contacts.
• Provide administrative support for thought leadership: LinkedIn profile and website.

Business Management:

• Manage IT hardware and office equipment.
• Manage vendor relationships for IT, software, subscriptions and other office services.
• Coordinate with building management re facilities, lease and personnel credentials matters.
• Manage document/data filing systems, hardcopy and digital (Sharepoint).
• Coordinate project staffing and monitor client deadlines for deliverables.

HR / personnel:

• Manage recruitment, onboarding, personnel files and HR system (Employment Hero).

Financial and Administrative Support:

• Manage monthly payroll (Employment Hero).
• Manage client invoicing, expense claims, project budgets, WIP and debtor management.
• Manage bookkeeping (Xero), or maintain records for bookkeeper, including client invoices and business expenses.

Experience:
 Minimum of 3-5 years of experience in office management or similar, preferably in a professional services or corporate environment.

Skills:

• Strong organisational and multi-tasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office software.
• Basic understanding of financial management and Xero accounting software.
• Ability to handle confidential information with discretion.

Applicants must hold a visa that permits them to work in Sydney for at least 2 years.

Personal Attributes:

• Proactive:
   Ability to anticipate practice needs and take initiative.
• Problem Solver:
  The ability to handle unexpected situations effectively.
• Team Player:
   Collaborative and supportive of team goals.
• Energetic and enthusiastic:
  keen to learn and develop in the role.
• Detail-Oriented:
   Keen attention to detail and accuracy.

What We Offer:

• Competitive salary dependent on experience with a performance-based bonus.
• An excellent opportunity to develop and advance as the business grows.
• Great offices in a central CBD location.