Training Manager – Digital Transformation – Parliament of NSW

About the position:

The Training Manager leads the design, development and delivery of training activities, learning programs and instructional materials to ensure the effective implementation and adoption of Digital Transformation change initiatives across the Parliament of NSW. The role also provides expert professional advice to senior stakeholders on the readiness of key users and other stakeholders on the implementation and utilisation of a new platform.

In this instance, the Training Manager will support the roll-out of the Parliament's new ERP solution.

About us:

Based in NSW Parliament, the Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of the Parliament of NSW by providing logistical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of New South Wales. Our office is found close to public transport in the heart of Macquarie Street CBD, next to the State Library and Sydney's Botanic Gardens.

To get a feeling of what it's like to work at the Parliament of NSW, watch our video, 'The People's Parliament'.

Enabling the Parliament, serving New South Wales: We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.

Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.

Our people:

Our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join Parliament include:

• Competitive salary and annual leave loading
• 35-hour week and flexible work options
• Corporate Wellbeing programs including seminars and Fitness Passport
• Free annual Influenza vaccination
• Salary packaging options via superannuation contributions or a novated vehicle lease
• On-site fitness facilities, pool, restaurant, cafes, and post office

About you

You have previously developed and delivered training materials and programs for technology projects and are ready to own the process for the Parliament's ERP Program. Your communication and training skills are outstanding, and you are able to self-organise and work independently to project deadlines.

Further information to assist you with applying for this position:

• Role Description - Training Manager - Digital Transformation
• Department of Parliamentary Services website
• Pre Employment requirements

How to apply:

To apply for this position please provide:

• An up-to-date Resume [maximum five pages] which clearly details your skills and experience as relevant to this role and
• A response [maximum two pages] to the Targeted Questions below.

Applications that do not include a response to the targeted questions will not be progressed to the next stage of assessment.Copies of qualifications, certificates or documentation (other than requested) are not required at this stage in the recruitment process and will not be included with application documents.

Targeted questions:

• Describe a project where you developed and delivered a training program, including planning, conducting a training needs assessment, producing training materials, coordinating the delivery of the training and delivering the training itself. What was the outcome, and what were key challenges you encountered?

• Provide an example of when you had to deliver training to a diverse group of stakeholders with differing levels of availability and engagement. What strategies did you employ to ensure all stakeholders received the training they needed?

Electronic attachments must be MS Word compatible or in pdf format.

Technical assistance: Should you encounter any technical problems, please contact 'I work for NSW' helpdesk Monday - Friday).

Applications must be lodged online through

To be eligible to apply for this role, you must meet one of the following criteria:

• an Australian Citizen
• a permanent resident of Australia; or
• a New Zealand citizen.

Thank you for your interest in this role. We look forward to receiving your application.

Come and explore the Parliament online and click on our "360-degree Virtual Tour":

Job Reference: 492508

CLOSING DATE: Tuesday, 28 October 2025 [11.55pm]