Technical Business Analyst – Clerk Grade 7/8 – Digital Transformation

About the role: (Temporary full-time for up to 12 months with the possibility of extension)

The Technical Business Analyst supports the assessment of digital and technical solutions across a range of strategic initiatives. The role works closely with internal stakeholders, vendors, solution architects, and delivery teams to analyse current and future state requirements, assess technical options and support selection and implementation of fit-for-purpose solutions.

This is a hands-on role where you will be working with various collaboration tools (e.g., Miro, Confluence) with a focus on business process mapping, stakeholder engagement, and business case development to enable the successful selection and implementation of fit-for-purpose solutions.

About us:

Based in NSW Parliament, the Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of the Parliament of NSW by providing logistical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of New South Wales. Our office is found close to public transport in the heart of Macquarie Street CBD, next to the State Library and Sydney's Botanic Gardens.

Enabling the Parliament, serving New South Wales: We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.

Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.

Our people:

Our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join Parliament include:

• Competitive salary and annual leave loading
• 35-hour week and flexible work options
• Corporate Wellbeing programs including seminars and Fitness Passport
• Free annual Influenza vaccination
• Salary packaging options via superannuation contributions or a novated vehicle lease
• On-site fitness facilities, pool, restaurant, cafes, and post office

About you:

You are an experienced technology professional who can bridge business and technology and assess solutions for what they add to a wider technology portfolio. You will be required to combine your business analysis capabilities with a technical understanding of cloud platforms (Azure preferred), SaaS platforms, and APIs integration patterns, and digital tools to drive value and innovation in the ongoing replacement and augmentation of Parliament's digital systems. Experience in public sector ICT environments or large-scale enterprise settings would be an advantage as would experience with Agile delivery frameworks and tools (e.g., JIRA, Azure DevOps).

Further information to assist you with applying for this position:

• Role Description
• Department of Parliamentary Services website
• Pre-employment requirements - NSW Parliament

How to apply:

To apply for this position please provide:

• An up-to-date Resume [maximum five pages] which clearly details your skills and experience as relevant to this role
• A response [maximum two pages] to the Targeted Questions below, please align your responses to the focus capabilities for the role.
• A talent pool will be created for this role.

Applications that do not include a response to the targeted questions will not be progressed to the next stage of assessment.Copies of qualifications, certificates or documentation (other than requested) is not required at this stage in the recruitment process and will not be included with application documents.

Targeted questions:

• Describe a time you led or contributed to the definition of business and technical requirements for a digital solution. We're interested in how you organised the requirements, avoided over- or under-specification, and how data modelling supported the solution design.

Tip: Focus on how you structured requirements to support delivery, and how you engaged stakeholders to validate and refine them

• Tell us about a time you redesigned or optimised a business process as part of a digital or technical initiative. We're interested in how you approached the mapping, what simplification or hierarchy challenges you encountered, and how you ensured the new process delivered measurable improvements.

Electronic attachments must be MS Word compatible or in pdf format.

Technical assistance: Should you encounter any technical problems, please contact 'I work for NSW' or the helpdesk on Monday - Friday).

To be eligible to apply for this role, you must meet one of the following criteria:

• an Australian Citizen
• a permanent resident of Australia; or
• a New Zealand citizen.

Come and explore the Parliament online and click on our "360-degree Virtual Tour":

Thank you for your interest in this role. We look forward to receiving your application.

Job Reference: 492502

CLOSING DATE: Thursday 23 October 2025 [11.55pm]