Senior Business Analyst

Position: Senior Business Analyst

Employment Type: Permanent Full Time

• Opportunity to work from our modern Chatswood, St Leonards / Charlestown office
• Attractive salary, up to $144, % Super and annual leave loading
• Allocated day off per month, salary packaging, discounted fitness passport and more
• Join the team enriching health in millions of ways every day through digital innovation

Applications Close: 11:59pm, Sunday 21st September 2025

About Us – Single Digital Patient Record (SDPR), NSW Health

Be part of the team leading the largest digital transformation in Australia's public health history. NSW Health's SDPR program is transforming the way patient care is delivered and experienced - creating a single, secure, holistic, and integrated view of patient information across the entire state.

By connecting every corner of the NSW public health system, this groundbreaking program empowers clinicians and care teams with real-time access to unified patient data - enabling safer, more transparent, and quality care for every person, anywhere.

Join us now and contribute to the millions of ways we're enriching health every day.

About the Opportunity

As a Senior Business Analyst within our Single Digital Patient Record Implementation Authority (SDPRIA), you will oversee the evaluation of SDPRIA Hosting team's objectives, services, operations, and data to identify opportunities for strategic enhancements and service optimisation.

This role offers a unique opportunity to contribute to one of the most significant health technology programs in NSW. You'll provide guidance, advice, and support related to business process mapping, analysis and documentation by liaising with eHealth and broader business partners.

In this role, you will:

• Work with the Platform hosting team to document and optimise business processes and hand offs with other delivery teams.
• Collaborate with Service Management teams across SDPRIA and other eHealth departments to ensure Platform hosting services are accurately mapped in the CMDB.
• Document and share knowledge base articles based on Requests and Incidents that are resolved by the Platform hosting team.
• Contribute to reporting on Service outcomes for the Platform hosting team.

About You

We are looking for someone who:

• Has extensive experience in business analysis, especially around Service creation, transition and management
• Has extensive experience in mapping and optimising IT business processes in collaboration with a diverse range of stakeholders.
• Can elicit clear business requirements and work with technical teams to translate these into work items.

Need more information?

• Position description
• Check out our diversity and inclusion commitment
• Learn more about Single Digital Patient Record

Working at SDPRIA

Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:

• Professional growth and career development
• Allocated day off per month
• Salary packaging
• Various health and wellbeing programs to support our team

How to apply

Share with us your most up to date resume (up to 5 pages), highlighting your relevant skills and experience.

Answer this targeted question: In 300 words or less, describe a large platform or service where you contributed to a successful transition of the support model, integrating with broader enterprise services. Tell us about the challenges you faced and how you resolved them?

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we're eager to see your personality and get to know the person behind the application

Role-specific enquiries: If you have any questions about the role, please contact the hiring Michael Ormerod at

General recruitment and adjustment enquiries: If you require assistance, have any questions about the recruitment or require adjustments to the recruitment/interview process, please contact Vaaruni Narayana at

Additional information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).