Account Director

2 days ago

South Yarra, Victoria, Australia Hustle Full time $80,000 - $120,000 per year

Industry:
Agency - E-commerce / Digital

Location:
Melbourne (Hybrid/Flexible)

Salary:
$110,000 - $120,000 + Super

*This role offers the chance to step out of the tools and into a role where shaping client strategy and driving measurable impact is your focus.

Join a fast-growing global agency partnering with some of the world's leading e-commerce and retail brands.

We're looking for a Senior Account Manager ready to step up into Account Director responsibilities, leading client success, overseeing multi-channel campaigns and end-to-end account management to drive growth for clients and the agency.

Why You'll Love It…

  • Diverse Portfolio:
    Collaborate with some of Australia's and the world's leading e‑commerce brands.
  • Career Growth:
    Structured training, ongoing development, and exposure to a brilliant cross-functional team.
  • Work-Life Balance:
    Hybrid working options, 5 weeks of annual leave, and paid parental leave.
  • Culture & Benefits:
    Collaborative, supportive agency environment with competitive salary and potential equity.

The Day-to-Day…

  • Lead communications and project management (SEO, Paid Social & search & organic) for large ecommerce clients.
  • Oversee multi-channel campaigns, ensuring delivery, accuracy, and excellence.
  • Pull reports, analyse performance, and turn insights into actionable recommendations.
  • Collaborate with internal channel teams to advise on strategy and optimisations.
  • Support account growth, renewals, and long-term client relationships.

You're a Match If…

  • 4+ years of account management experience in a full-service or ecommerce-focused agency.
  • Proven knowledge in SEO, Paid Social, Paid Search, and/or Organic Social (3 out of 4).
  • Confident communicator with experience managing client relationships and presenting strategy.
  • Analytical mindset and ability to turn data into strategic recommendations.
  • Confident using Google Analytics (GA4), Google Ads, and Meta/Facebook Ads Manager

Looking to move beyond being on the tools and fully own client relationships across ecommerce brands? We'd love to hear from you

EcommerceMarketing #DigitalAgency #Melbourne

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