Customer Service Officers

Customer Service Officers / Lifeguards

Multiple casual ongoing and casual fixed term (summer
season until 30/4/2026) positions available - $41.70 per hour (includes 25%
Casual Loading) plus 12% Superannuation

Location: Latrobe Leisure Facilities Moe/Newborough,
Morwell and Churchill and Outdoor Pools in Moe and Yallourn North

Do you want to make an IMPACT?

The Role

We are seeking people to join our Latrobe Leisure teams as
Customer Service Officers / Lifeguards to provide safe and enjoyable
facilities.

Our leisure facilities provide a key area for physical
health and fitness, and also a space for community members to come together in
a social capacity. Utilising your excellent customer service skills and water
safety qualifications, you will contribute to the overall health &
well-being of our customers by:

• Supervise
  the public using the facilities
• Maintaining
  vigilant observation of all activities in the pool area and enforce centre
  behaviours and safety rules as required
• Be
  familiar with emergency First Aid and evacuation procedures and take
  action as required
• Handling
  of both telephone and counter enquires
• Input
  of data into the computer to update attendance, membership record and
  record bookings in programs
• Keeping
  the facilities clean and tidy at all times

Shifts over this period will be across a variety of days and
hours including weekends.

About you

We are currently seeking Customer Service Officers /
Lifeguards with a commitment to providing excellent customer service and to
effectively communicate with to our customers. You will have a demonstrated
ability to work in a team environment, with experience in cash handling,
computer system experience and have a high attention to detail.

You will need to either already hold or be willing to
obtain no later than the 6th of October 2025:

• Level
  2 First Aid Certificate
• Current
  pool lifeguard qualification

Successful applicants need to be 16 years and over and are
required to apply for and satisfactorily obtain a National Police Check and
Working with Children's Check.

COURSE INFORMATION

If you are wanting to obtain your lifeguard certificate,
please view the information below on an upcoming local course through Life
Saving Victoria:

Date: Saturday 4th and Sunday 5th
October 2025

Time: 9am till 4pm both days

Venue: Latrobe Leisure- Morwell

Register via LSV's website , search for
the date/Course ID:

Go Further at Latrobe City Council

A career with us begins with a desire to empower and make
positive change within our Latrobe City Community. At council you will get
stuck into interesting work and experience growth as you see the impact you
make unfold right in front of you.

Why work for us?

At Latrobe City Council we are an equal opportunity employer
who invests heavily in our employees.

We offer a range of training and Personal Development
opportunities including a structured Leadership Development Program and study
assistance, and flexible working options.

We want you to join our team and provide the best services
possible for a growing regional municipality of 77,086 people in the heart of
Gippsland.

To apply

to
submit your application.

On the application form you will be asked to indicate which
position you are applying for, locations you are willing to work at and shift
availability.

Applications will close 11:59PM Sunday 7 September
2025

Contact Wade Anderson, Leisure Facilities
Leader - Churchillon for a confidential
discussion.

Child Safe Organisation

Latrobe City Council has a zero tolerance to any form of
child abuse and is committed to the safety, wellbeing, and empowerment of
children. We create and maintain a child safe organisation where protecting
children and preventing and responding to child abuse is embedded in the
everyday thinking and practice of all employees, volunteers and contractors.
Our recruitment practices reflect this.

Diversity and Inclusion

At Latrobe City Council we value workforce diversity and
inclusion, where individual uniqueness is embraced. We value diverse life
experiences and the perspectives of our people, whilst providing high-quality
services to all members of our community, regardless of age, gender, ethnicity,
religion, cultural background, disability, or sexuality.

At Latrobe City Council we are committed to providing
positive employment opportunities for Aboriginal and Torres Strait Islander
people and welcome employment applications from candidates of Aboriginal and
Torres Strait Islander background. Council's Indigenous Employment Program is
available to support Aboriginal and Torres Strait Islander descent applicants
and can be contacted at or by calling

We at Latrobe City Council strongly encourage people with
disability and diverse backgrounds to apply for our roles. If we can assist you
with any reasonable adjustments in order to submit your application for this
role, please contact the Careers team via email at
or call noting your preferred method of communication and contact
details and a member of the team will be in touch.