Customer Care Specialist

1 week ago

West Gippsland Latrobe Valley, Australia Unique auto service Full time $60,000 - $80,000 per year

About the role

Unique Auto Service is seeking an enthusiastic and customer-focused professional to join our team in Traralgon. As a full-time member of our team, you will be responsible for providing exceptional service to our valued customers and supporting all operations of the business.

What you'll be doing

  1. Answering incoming phone calls, emails and greeting customers in person in a friendly and professional manner
  2. Assisting customers with inquiries, service bookings and repairs of vehicles
  3. Maintaining accurate customer records and systems
  4. Providing administrative support to our workshop technicians
  5. Process parts orders and maintain stock
  6. Closing work orders and invoicing completed vehicles
  7. Adhering to all relevant policies, procedures and compliance requirements
  8. Maintain a safe working environment

What we're looking for

  1. Proven experience in a customer service or sales administration role in a professional environment, Excellent communication and interpersonal skills, with the ability to build positive relationships with customers.
  2. Strong organizational and multi-tasking abilities, with attention to detail
  3. Proficiency in using standard office software and customer relationship management (CRM) systems
  4. A pleasant, professional and friendly manner
  5. A thoughtful, kindhearted, honest individual with a positive attitude and willingness to contribute to the success of the business
  6. Automotive specific experience (not essential)

What we offer

At Unique auto service, we are committed to the development and wellbeing of our team. We offer a range of benefits, including:

  1. Competitive salary with regular performance reviews
  2. Comprehensive training and ongoing professional development opportunities
  3. A supportive workplace with work-life balance (4 day work week)
  4. A friendly and collaborative team environment

About us

Unique Auto Service is a leading provider of high-quality automotive services in Traralgon. We have built a reputation for exceptional customer care, offering a wide range of services to our growing customer base, with a passion for European vehicles and adaptions to assist driving with a disability. Our team of dedicated professionals are committed to providing exceptional customer service and maintaining the highest standards of workmanship.

If you're excited about the prospect of joining our team, we encourage you to apply now.

  • Business Development Specialist – NDIS Sector

    1 week ago

    West Gippsland & Latrobe Valley, Australia RVP Care Full time $60,000 - $90,000 per year

    Business Development Specialist – NDIS SectorLocation: Pakenham Victoria Contract Type: Fulltime (Contract) with a view for ongoing engagementHourly Rate: $ $45.00About UsAt RVP Services, we are committed to empowering lives through tailored support. Operating across south eastern suburbs and near Pakenham in Victoria, we specialise in providing high...

  • Carer - Care Therapy | Traralgon

    7 days ago

    West Gippsland & Latrobe Valley, Australia Bupa Aged Care Australia Full time $60,000 - $80,000 per year

    Ready for a new career adventure?Join Bupa Aged Care and be at the heart of it in Traralgon.  As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we...

  • Case Manager, MyLife

    1 week ago

    West Gippsland & Latrobe Valley, Australia Anchor Community Care Ltd Full time $60,000 - $80,000 per year

    Case Manager – MyLife (South)Full-time | Scoresby, VICApplications close Friday 12 September 2025About AnchorAt Anchor, we believe safe, secure and stable housing is the foundation for people to thrive. We deliver high-quality services that create meaningful improvements in the lives of children, young people, families and caregivers.Our practice is...

  • Marketing Specialist

    1 week ago

    West Gippsland & Latrobe Valley, Australia Target Business Services Full time $85,000 - $120,000 per year

    Target Business ServicesLocation: 1/39 Peet St, Pakenham, Victoria 3810Salary:$85,000 plus 12% superannuationPosition: Full time, permanentOur client Zara Investments Pty Ltd, is a technology company delivering innovative software and IT solutions to a diverse range of clients across industries. With expertise spanning software engineering, artificial...

  • Full-Time Registered Nurse

    1 week ago

    West Gippsland & Latrobe Valley, Australia Bupa Aged Care Australia Full time $45,000 - $50,000 per year

    Ready for a new nursing adventure?Join Bupa Aged Care and be at the heart of it in Traralgon.As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard workWe make life better for thousands. That includes yours. You make a difference to our residents and their families, and we...

  • Hospitality Service Assistant

    1 week ago

    West Gippsland & Latrobe Valley, Australia Bupa Aged Care Australia Full time $60,000 - $80,000 per year

    About the Home  Traralgon care home is a modern facility located in the East Latrobe Valley on the northeast side of Traralgon, a short drive from the centre of town. It consists of 120 beds, with various care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.Please click on the link below to know more...

  • Customer Service

    1 week ago

    West Gippsland & Latrobe Valley, Australia Gumbuya World Full time $104,000 - $130,878 per year

    Working at a theme park sounds like , full disclosure, it really isSo… What's Gumbuya World all about?Gumbuya means meeting place and, aptly so, has been the location of gatherings of friends and families for decades. Gumbuya World opened after a MASSIVE redevelopment in 2017 plus HUGE expansions in 2019 & 2022… and is now hopefully on track to have our...

  • Registered Nurse

    1 week ago

    West Gippsland & Latrobe Valley, Australia Victorian Imaging Specialists Full time $60,000 - $80,000 per year

    About the role Victorian Imaging Specialists' is seeking a full-time Registered Nurse to join our team in Traralgon, VIC. As a Registered Nurse, you will play a vital role in providing exceptional patient care and support within our medical imaging practice. This is an exciting opportunity to be part of a dedicated and passionate healthcare team, delivering...

  • Relief Customer Service Consultant

    1 week ago

    West Gippsland & Latrobe Valley, Australia Bank Australia Full time $60,000 - $80,000 per year

    Through the merger of Bank Australia and Qudos Bank we're creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we're building on the strong foundations of our history and shared values as we bring together the best of both banks.We currently have a permanent, full-time opportunity for a...

  • Senior Retail Sales Specialist

    1 week ago

    West Gippsland & Latrobe Valley, Australia Private Advertiser Full time $60,000 - $80,000 per year

    Benefits and rewards:   TIL accrualOngoing Salary ReviewsProduct Trainingwith Leading BrandsCommitment to career progression and ongoing job securityDo you possess the below skills: Sales, Retail or trade experienceTrade / trade salesexperience highly regarded (We're also keen to talk to tradieswanting to put down the tools).Track record which shows...