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Office Administrator

2 weeks ago


West Gippsland Latrobe Valley, Australia Cool Group of Companies (AUS) Pty Ltd Full time $104,000 - $130,878 per year

The primary role as Office Administrator is to be part of the day-to-day operations of the office. You will be expected to provide administration services for staff and customers in a professional and effective manner in accordance with management's standards and company policies. This position is part time 12pm - 5pm Monday - Friday.

  • Answer calls and emails and action accordingly

  • Delivery Inquiries

  • Sales Inquiries
  • Account payments
  • Maintaining and updating Drivers calendars and customer orders

  • Coordinating Delivery Driver Daily Calendars

  • Input customer orders into RMA Route Software
  • Contacting delivery order customers
  • Invoicing of goods to customers
  • Serving of Customers in Store
  • New Customer Onboarding

  • Set up new customers in RMA Route software

  • Set up Credit Card payment schedules and processing
  • Pick and pack postal orders
  • Existing Customers

  • Maintenance of records

  • Updating credit card details and email addresses
  • Updating Purchase Orders
  • Overdue Account Calls
  • Daily processing and updating of sales notes from drivers runs
  • Equipment Inventory processing
  • Uploading of new equipment
  • Completion of equipment movement in RMA route software
  • EOM Processing and reporting
  • Filing of paperwork
  • Any other tasks and projects as directed by management
  • Observe and practice OH&S and Quality policy, guidelines and procedures.