Receptionist/Administration Assistant

14 hours ago

South Hedland, Western Australia Fleetwood Full time $45,000 - $65,000 per year

At Fleetwood Australia, we are at the forefront of a construction revolution, harnessing the transformative power of modular methods to redefine the Australian market. By embracing innovative, efficient and sustainable building practices, we are not only enhancing the quality of life for communities but also setting new benchmarks across key sectors, including education, social housing, health & aged care, and government projects. About Osprey Village

Osprey Village is a housing estate owned by the Western Australian Housing Authority located in South Hedland that provides quality and affordable housing. It consists of ~295 homes set over ~10 hectares with extensive landscaping and community open space.

Fleetwood is contracted by the Housing Authority to manage Osprey Village which is a respected brand that provides tenants with a hassle-free lifestyle in a safe and attractive environment. About you

Bringing at least 12 months of office admin experience, you deliver excellent customer service and clear communication.

Confident with multitasking, Microsoft Office, and office tech, you work accurately and independently, with strong attention to detail.

You build positive relationships, manage priorities well, and thrive in a collaborative team.

Key responsibilities will include, but not limited to:

  • Provide general administrative and reception support including handling calls, emails, mail, reports, and enquiries.
  • Deliver excellent customer service and build positive relationships with residents, stakeholders, and visitors.
  • Manage community house bookings, housekeeping, and ensure office/reception areas remain presentable.
  • Oversee tenancy processes including rental receipting, bond management, tenant applications, and related documentation.
  • Operate RMS Property Management System and Payway banking system to maintain accurate tenant/property records and process payments.
  • Coordinate tenant maintenance requests and liaise with internal Fleetwood staff to ensure efficient workflows.
  • Prepare tenant packs, marketing material, and support broader community engagement activities.
  • Undertake other administrative tasks and office support duties as required.

About the role

Step into a role where you're the heart of our community You'll greet residents, help with enquiries, and keep our reception area bright and welcoming.

Enjoy a mix of responsibilities—handling bookings, supporting tenant applications, managing office routines, and collaborating with our team every day.

This vacancy has arisen from a role adjustment within the company, presenting an exciting opportunity to grow your career.

If you love helping people, staying organised, and making a real difference for those around you, this is the perfect place to thrive.

To be successful in this role you will demonstrate:

  • Minimum of 12 months experience in a similar role
  • Proven experience in a similar clerical/administrative role
  • Self-motivated and Strong interpersonal skills
  • Professional telephone manner
  • Intermediate clerical and administrative skills
  • Strong customer service skills and experience
  • Excellent written and oral communication skills
  • Ability to work with minimum supervision
  • Intermediate knowledge of standard Microsoft Office programs

Why work for Fleetwood?  

  • Be part of an exciting transformative time in our business, on a trajectory of growth
  • Join our values-led culture, where Collaboration, Integrity, Accountability, Zero Harm and Growth through Innovation are at the heart of how we work and lead.
  • Access opportunities for professional and career development across our group of companies, Fleetwood is an ASX listed company and industry leader
  • Access company benefits, rewards and discounts
  • Fantastic salary package

All successful applicants may be required to complete a functional medical including drug & alcohol assessment. 

All final applicants for this position will be asked to consent to a National Police check. Applicants with criminal records are not automatically excluded from applying for this position and each application will be considered on its merits. 

How To Apply: 

Please submit your CV and cover letter by clicking on the 'Apply' button below.  

Fleetwood Australia acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters, and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders, past and present. 

Agency submissions will not be accepted without prior approval from the Fleetwood Australia Talent team. All agency candidates must be submitted through our online portal to be valid.

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