Receptionist/administration Assistant

11 hours ago

South Yarra, Australia United Physiotherapy Group Full time

United Physiotherapy Group is looking for a warm and professional Receptionist to be the welcoming face of our team, based at our South Yarra office. From here, you’ll provide on-site front desk support as well as remote assistance to our other clinics, helping to ensure everything runs smoothly across the group. You’ll play a key role in creating a positive experience for both clients and staff.

**Key Responsibilities**
- Schedule appointments and manage practitioner calendars.
- Process client invoices and payments accurately
- Handle general administrative duties to support physiotherapists and the management team.
- Assist with maintaining records, reports, and stock control.
- Support smooth coordination between clinics, the Studio, and Head Office.
- Handle client enquiries and assist with complaint resolution professionally.
- Maintain a clean, organised, and welcoming reception and waiting area.
- Ensure confidentiality and compliance with company policies.

**What We're Looking For**:

- Previous experience in healthcare or admin is a plus, but not essential
- Excellent at providing friendly customer service and clear communication
- Organised, reliable, and a team player
- Comfortable using Google Suite, Word, and Excel, and developing skills in booking software
- Detail-oriented and proactive
- Good initiative and problem-solving skills
- Holds a Working With Children Check, Police Check, and has the right to work in Australia

**Benefits and Perks**
- A highly competitive remuneration package including superannuation, paid annual and sick leave.
- Comprehensive orientation including a supportive environment and support from senior management.
- Social events and great work life balance.

Pay: From $60,000.00 per year

**Benefits**:

- Employee discount
- Maternity leave
- Parental leave
- Referral program
- Salary packaging

Work Location: In person

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