Student Enrolment Partner

3 days ago

Dandenong, Victoria, Australia Chisholm Institute Full time $60,000 - $80,000 per year

Chisholm's Student Enquiry and Enrolment team is seeking student focused and efficient Student Enrolment Partner to join us at our Dandenong Campus. Full time, ongoing position on offer.

BELONGING & INCLUSION

Chisholm is resolutely diverse and supports applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility, to ensure we can attract the best candidates and accommodate individual needs and working arrangements, even in ways we have not thought of. Our merit-based recruitment practices are founded on building diversity by fostering an inclusive, flexible, and equitable workplace.

ABOUT THE ROLE

As a Student Enrolment Partner, your key responsibilities will be-

  • Respond to simple and complex course enquiries from lead through to enrolment
  • Provide accurate program/course advice to prospective students in line with their career goals to ensure student satisfaction
  • Enter and maintain accurate data into the client relationship management and student management systems
  • Provide information and support to facilitate improved enrolment conversion, particularly within digital channels
  • Provide ongoing feedback to relevant Team Leader regarding processes and or challenges.
  • Liaise with key stakeholders such as employers, schools and other education providers to explore pathway options for learners
  • Collaborate and build strong working relationships with the wider Student Enrolment Services team, partner delivery area, and Academic Administration to continuously optimise the enquiry and enrolment experience.

ABOUT YOU

You will be undergraduate degree qualified, ideally in business, commerce, or public relations, or have equivalent business and/or marketing experience, ideally with a tertiary provider.

You will also have-

  • Good interpersonal skills, including active listening and the ability to build rapport
  • Strong communication skills, including the ability to facilitate presentations using online tools
  • Confident manner when communicating via multiple channels (for example, telephone, email, webchat, face-to-face and social media)
  • Effective self-management skills including the ability to prioritise, problem solve, meet deadlines
  • High level of accuracy and attention to detail
  • Ability to work effectively as part of a team as well as independently and autonomously

ABOUT US

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne's southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.

We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.

To learn more about Chisholm click here

WHAT WE OFFER

  • An Inclusive work culture- Chisholm is resolutely diverse. We celebrate our people's unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education.
  • Professional Development- continue to grow your career as you nurture your students
  • Networking Opportunities with Industry Partners
  • State of the art facilities on our campuses
  • Free on-site parking as well as locations close to public transport
  • Free Employee Assistance Program- get the support you want. Its confidential.
  • If this is the job for you, please apply now. We look forward to receiving your application

Important information about your application:

Your application should include:

  • a cover letter
  • your resume
  • contact details of three (3) referees

Please note, appointment to this position is subject to satisfactory completion of Safety Screening requirements including:

  • Certified copies of all qualifications and transcripts as listed on resume.
  • Current & Valid Working with Children Check (Employee and not Volunteer)
  • Certified copy of unrestricted rights to work in Australia
  • Police Check (position dependent)

Let us know if you require any adjustments to the recruitment process so we can support you to present your best self by emailing us at [email protected].

Applications for this position close at 6pm, Sunday, 25th August 2024.

Chisholm Institute reserves the right to withdraw an advertised position at any stage.

If you have any questions regarding the position or require further information, please contact Carolyne Alvarado, Team Lead- Enquiry and Enrolments at [email protected]

Find out more about us by visiting us on our Website and social media sites.

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