Enrolment Officer

As an Enrolment Officer, your key responsibilities include:

- Triaging all hub phone calls and walk-ins to ensure prompt and efficient handling of their enquiry working towards increase of employer and student satisfaction
- Delivering focused efforts to convert initial EPSILON / enquiry through to enrolment
- Providing accurate program advice to prospective students in line with their goals to ensure student satisfaction
- Conducting enrolment interviews as a secondary component to the role undertaking suitability and pre-training review assessments to ensure student meets course requirements
- Completing pre-training review interview with student to ensure suitability for enrolment into the course
- Undertaking eligibility assessment and confirm student’s eligibility status in accordance with the VET funding contract.

**ABOUT YOU**

You are a highly motivated individual with previous experience in the vocational education sector, general knowledge of education and/or admissions and recruitment including experience in a face to face or phone based environment. Your understanding of nurture marketing and student recruitment lifecycles, a working knowledge of VET funding contract and eligibility requirements coupled with experience in dealing with non-native English speakers from diverse backgrounds will be crucial to your success. CRM experience will be highly regarded.

**Qualifications required for the role**
- Certificate III in Business or Business Administration, or equivalent experience within a related field.

**ABOUT US**

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.

We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.

Chisholm has zero tolerance for child abuse and all forms of harm to children. All allegations and safety concerns will be treated consistently in accordance with Chisholm policy and procedure.

**WHAT WE OFFER**
- **An Inclusive work culture**- Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education
- ** Professional Development** - continue to grow your career
- ** Networking Opportunities**with Industrial Partners
- ** State of the art facilities**on our campuses
- ** Free on-site parking**as well as locations close to public transport
- ** Free Employee Assistance Program**- get the support you want. It’s confidential.
- a cover letter
- your resume
- contact details of three (3) referees.
- Verified copies of qualifications and transcripts as listed in your resume
- Current valid Employee Working with Children Check
- Verified copy of unrestricted rights to work in Australia
- Verified National Police Check.

Applications for this position close at **9 am Monday 28 July 2025**.

Chisholm reserves the right to withdraw an advertised position at any stage.

Find out more about us by visiting us on our Website and social media sites.