Enrolment Officer

As an Enrolment Officer (Phone Operations), your key responsibilities include:

- Triage all hub phone calls and walk-ins to ensure prompt and efficient handling of their enquiry working towards increase of employer and student satisfaction
- Complete pre-training review interview with student to ensure suitability for enrolment into the course
- Undertake eligibility assessment and confirm student’s eligibility status in accordance with the VET funding contract

**ABOUT YOU**

You are a highly motivated individual with well-developed skills in communication, interpersonal skills, self-management skills, and high level attention to detail.

**Qualifications required for the role**:

- Certificate III in Business or Certificate III in Business Administration, or equivalent experience within a related field

**ABOUT US**

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.

We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.

To learn more about Chisholm click here

**WHAT WE OFFER**
- ** An Inclusive work culture**:

- Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through **relevant and responsive high-quality education.**:

- ** Professional Development**:

- continue to grow your career as you nurture your students
- ** Networking Opportunities** with Industry Partners
- ** State of the art facilities** on our campuses
- ** Free on-site parking** as well as locations close to public transport
- ** Free Employee Assistance Program**:

- get the support you want. Its confidential.
- a cover letter
- your resume
- contact details of three (3) referees
- Verified copies of all qualifications and transcripts as listed on resume.
- Current & Valid Working with Children Check (Employee and not Volunteer)
- Verified copy of unrestricted rights to work in Australia
- Verified Police Check (position dependent)

**Applications for this position close at 5.00pm on the 29th of April 2025.**

Chisholm Institute reserves the right to withdraw an advertised position at any stage.

Find out more about us by visiting us on our Website and social media sites.