Senior Manager Quality Services

Full-Time Fixed Term until 31 December 2027 (with the possibility of extension)

To work with us, you must be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.

Substantive Equality Statement

Lotterywest and Healthway strive to create a hopeful, healthy, connected and sustainable community life for all Western Australians, where diversity is encouraged, and everyone is respected, welcomed, supported, and treated equally. We value the strength of a diverse workforce and view inclusivity as essential to our success. We are committed to fostering a respectful and inclusive workplace and community that encourages employees to be themselves.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQIA+ and people with disability.

The Organisation

Lotterywest is uniquely the only Government owned and operated lottery in Australia. We have supported the community for over 90 years with the purpose to operate a responsible and sustainable lottery that leaves an enduring positive impact for WA.

Lotterywest is also the employing agency for Healthway, the only State Government department dedicated to health promotion. For over 30 years, Healthway has funded projects and research to inspire Western Australians to live healthier lives.

What we Offer

Being part of Australia's only government-owned Lottery comes with a lot of responsibility and we wouldn't have it any other way. We own the outcome of our actions and by directly contributing to player safety and a more hopeful community life for Western Australians, working at Lotterywest is naturally rewarding for all involved.

Our workplace strives to provide an environment for you to feel valued and supported, so that you can help create the kind of positive impact we want to see.

Our employee benefits include:

• A flexible work environment, with the option to work full time in the office or up to two days remotely.
• Four weeks annual leave, with the ability to purchase up to 10 weeks additional leave.
• Additional public service holidays
• A workplace that is committed to ensuring you pursue professional development opportunities
• An active employee wellbeing program, with a variety of social and wellness events.
• Quarterly volunteering leave entitlement
• Access to become a Fitness Passport member
• A central Head Office location in the heart of Subiaco, with excellent access to public transport, a range of public parking options and end-of-trip facilities for staff choosing to cycle, run or walk to work.

Job Description

Reporting to the Director, Digital Delivery, the Senior Manager Quality Services is responsible for defining frameworks for monitoring software engineering processes and methods to ensure quality in order to provide independent assurance that all technology product solutions meet business requirements and organisational expectations.

The role has the following key focus areas:

• Test Leadership and Practice – Lead the team in industry best practices and help drive process efficiency to uplift the testing maturity of Lotterywest.
• Verification and Validation – continuous review of deliverables and artefacts at each project phase for completeness, including clear business requirements and functional requirements reflect business requirements to reduce the risk of system defects and outages
• Test & Release Management – owns the release and test strategies and frameworks for all software products

Mandatory/Special Role Requirements

• Police Clearance / after-hours work may be required

Essential Selection Criteria

1. Demonstrated high level experience developing and managing testing for a broad range of technology solutions and in managing a diverse environment
2. Demonstrated experience managing testing governance processes to ensure that all testing adheres to required process and quality standards to meet business outcomes
3. Demonstrated ability to apply relevant traditional/agile/hybrid methods and techniques where appropriate
4. Excellent leadership skills with the ability to mentor and develop staff
5. Demonstrated high level analytical and problem-solving skills including evaluating risk in the context of a complex and changing environment
6. High level interpersonal, oral and written communication skills with the ability to work collaboratively, influence, and negotiate with internal and external stakeholders
7. Solid understanding of project management principles

Required Qualification

1. A qualification in a related field of study and/or a minimum of 5-years in a similar role
2. ISTQB Foundation Certificate

Desirable Qualification

1. ISTQB Advanced Test Manager Certificate and/or Agile Certification

Join Lotterywest

If you are driven to succeed and drive change within our organisation and in the WA community, we'd love to hear from you. To be sure this role is right for you, please click 'apply now' and read the attached job description.

Applicants are required to apply online and need to submit the following documents in Word or PDF format only:

1. A current resume/CV
2. A cover letter of no more than two (2) pages addressing our capability to meet essential criteria 1, 2, 3 and 4 only

Suitable applicants may be considered for future similar employment opportunities during the next twelve (12) months at Lotterywest.

For further job related information:

Enquiries about the role can be directed to Rafael Vidal, A/Director Digital Delivery on

Closing date: 9:30am Monday 3 November 2025

Unfortunately, we can't accept late applications so please allow yourself enough time to complete your application before the due date and time.