Cluster Business Development Manager

2 weeks ago

Tullamarine VIC, Australia Holiday Inn Full time $90,000 - $120,000 per year

We are seeking a motivated and proactive Cluster Business Development Manager to join a team of high achievers.

Reporting directly to the Portfolio Director of Sales and Marketing (DOSM) and working cross functionally with a cluster of leading IHG hotels, this newly created role is a fantastic opportunity to further your career and to make a lasting impression.

In this position, you will play a crucial role in identifying new client opportunities, managing key account relationships, and overseeing the Request for Proposal (RFP) quoting process.

This hybrid role is expected to be based on property at Melbourne Airport for at least 3 days per week, with travel between sites required.

This is a genuine career development and growth opportunity working within an exciting hotel portfolio that includes Holiday Inn Melbourne Airport, Holiday Inn Dandenong, Holiday Inn Werribee, Crowne Plaza Melbourne Carlton and Crowne Plaza Adelaide Mawson Lakes.

Your Day-to-Day:

  • Identify and target new accounts across all market segments
  • Maintain and manage the hotel database, engaging in proactive prospecting and telemarketing.
  • Build and nurture relationships with key accounts and hotel clients to foster long-term partnerships.
  • Work closely with hotel operations and hotels sales leads to ensure seamless execution of client requirements and events.
  • Actively participate in National Sales Office (NSO) activities and attend functions to promote the hotel and its offerings.
  • Actively seek out and secure new business opportunities to grow our client portfolio across Leisure, Airlines and corporate segments.
  • Build and nurture strong strategic relationships that lead to repeat business and valuable referrals.
  • Collaborate closely with a high-achieving sales team and key stakeholders, sharing insights to drive overall success.

What we need from you:

  • Proven experience in sales and business development, preferably within a suburban and airport environment
  • Strong communication and interpersonal skills to build lasting relationships.
  • Ability to work independently while also being a collaborative team player, engaging with a variety of stakeholders and multiple hotels.
  • Proficiency in database management and CRM tools.
  • Proven success in a fast-paced sales environment, with a focus for closing deals and fostering long-term partnerships.
  • Strong organisational skills, with the ability to juggle multiple priorities and meet deadlines.
  • A proactive and flexible mindset in identifying and capitalizing on new business opportunities.
  • Previous experience in the hospitality, hotel, or travel industry is a strong advantage.

What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

We are proud to be IHG and we know you will be too. Visit to find out more about us.

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