Investment Administration Officer

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.

At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

THE HUB24 STORY
We think creatively and we're not constrained by traditional thinking or barriers to success. We're led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.

Benefits And Life At HUB24
Learn more about our employee benefits HERE.

Job Summary
The Investment Administrator (Cash) plays a key role within HUB24's Investment Operations team, focusing on the accurate and timely processing of cash transactions and investment-related activities. This role supports the broader investment administration function and contributes to the delivery of high-quality service to internal and external stakeholders.

Responsibilities

• Cash Reconciliation & Settlements: Reconcile and settle cash received into custody accounts.
• Suspense Allocations: Follow up on unallocated EFT and Superstream deposits.
• Return of Funds: Process returns of unallocated cash to remitters.
• Member Contribution File: Collate and send contribution data to Super Admin.
• Bulk Transaction Processing: Handle daily deposits and withdrawals.
• Retail Insurance: Import retail cover and debit premiums monthly.
• Term Deposit Processing: Place bulk investment orders.
• Additional Support: Assist with corporate actions, asset reconciliation, model portfolio administration, and fund manager service reviews.

Requirements

• 2–3 years in financial services, with experience in cash operations highly desirable.
• Familiarity with Australian securities, managed funds, and settlement processes.
• Strong attention to detail and problem-solving abilities.
• Excellent communication skills (written and verbal).
• Ability to build trusted relationships and negotiate effectively.
• Client-focused with a commercial mindset.
• Agile and adaptable in a fast-paced environment.
• Calm under pressure and committed to continuous improvement.

Applications for this role close on Monday, 29 September 2025.
The Recruitment Process

• Acknowledgement email once your application has been submitted.
• Our Talent team will start reviewing your application. If unsuccessful, you will be notified.
• If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.
• If you're a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.
• Should you require any accommodations to the recruitment process, please email , and one of our team will contact you.
• Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews.
• Communication of outcomes to successful and unsuccessful candidates and feedback provided.
• As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.

2024 Circle
Back
Initiative Employer
– we commit to respond to every applicant.

Endorsed by
WORK180,
we are proud to be recognised as an employer of choice for women.

We have been nominated and placed on the
BOSS Best Places to work list.
Seek Star Awards Nominated as a finalist for the
Best Employer Brand Initiative
HUB24 is an equal opportunity employer.
We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements, please let us know – we're here to support you