Internal Sales Coordinator

1 week ago

Melbourne, Victoria, Australia 3C Consulting Group Full time $55,000 - $65,000 per year

About the role

Our Client is a MAJOR player within the electrical wholesale industry and is currently on the hunt for an enthusiastic, customer-focused Internal Sales Coordinator / Storeperson to join their small, but humble team and reap the rewards and benefits in working for a top performing, fast-paced branch. Whether you're ready to start your career, or elevate it, this is a hands-on role where you'll be building strong relationships with a variety of electrical contractors, account holders, and suppliers, handling inquiries via phone, email, and the occasional walk-in, whilst also becoming a product knowledge expert. You'll also be managing purchase orders, processing sales orders, liaising with warehousing teams, and much more With a hands-on and supportive Manager, this particular role offers remarkable flexibility based on what your career aspirations are and what you can bring to the table

Highlights

  • Permanent, full-time, onsite role. Mon to Fri. Start 6.30am/7.00am/7.30am shifts. NO weekends
  • Up to $65K + Super - negotiable depending on relevant skills and industry experience.
  • Top performing branch with seriously AWESOME yearly profit share bonuses
  • Convenient Airport West location with free nearby parking and more perks
  • Top performing branch with job stability with real opportunities for career growth.
  • A collaborative team environment with an approachable manager to help you thrive.
  • Ongoing support and structured training to help you grow and succeed.
  • Relax and unwind with a company-wide Xmas/NY office closure.

Responsibilities

  • Build strong relationships with electrical contractors, account holders, and suppliers.
  • Answer and respond to phone, email, and walk-in inquiries.
  • Assist customers at the counter with product selection and offer recommendations.
  • Create accurate quotes based on customer requests, follow up as needed.
  • Obtain purchase orders, process and manage sales orders from initiation to completion.
  • Track order progress and coordinate with warehousing teams for smooth order fulfillment.
  • Update customer information and resolve account issues in collaboration with the team.
  • Communicate with contractors/suppliers regarding product availability and lead times.
  • Occasionally handle order deliveries and ensure timely delivery to customers.
  • Update and maintain accurate customer records and databases with relevant information.
  • Perform regular inventory checks and replenish stock as needed
  • Upsell and cross-sell related products to increase sales and meet customer needs.
  • Work with other branches or departments for stock inquiries and availability.
  • Keep the branch clean, organized, and safe for both customers and staff at all times

About YOU

  • Oozes old school reliability & punctuality with a strong work ethic & a CAN-DO attitude to get the job done
  • Enthusiastic team player dedicated to providing top-notch customer service.
  • Meticulous attention to detail with strong problem-solving skills, able to multitask and meet deadlines.
  • Rapid learner adept at quickly familiarising yourself with new products, processes and systems.
  • Can work both as a team player and autonomously in a multi-faceted, fast-paced role.

Please note, only shortlisted applications will be contacted. If you have any queries, please feel free to email for a callback.

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