
Senior Ecommerce Specialist
2 days ago
Love Data, Digital and Dazzling Customer Experiences?
If you get excited about conversion rates, online merchandising and crafting seamless digital journeys — and you also happen to love a bit of sparkle — we've got the perfect role for you.
Join Michael Hill at our Brisbane Support Centre in a full-time role where your strategic thinking and digital expertise will help shape the future of online retail across Australia, New Zealand, and Canada.
More About the Opportunity:
We're on the lookout for a digitally savvy, results-driven Senior eCommerce Specialist to lead the charge in optimising our online platforms. You'll be part of a collaborative team that's passionate about delivering exceptional customer experiences and driving commercial success.
This is your chance to make a real impact in a global retail brand that values innovation, creativity, and continuous improvement.
What You'll Be Doing:
- Own and execute eCommerce strategies that drive traffic, conversion, and revenue.
- Manage product listings, promotions, and content across multiple digital platforms.
- Collaborate with cross-functional teams to deliver seamless and engaging online experiences.
- Analyse performance data and customer behaviour to inform decisions and uncover opportunities.
- Lead A/B testing and site optimisation initiatives to enhance UX and functionality.
- Support the rollout of new digital tools and technologies.
- Ensure brand consistency and commercial alignment across all online touchpoints.
What You'll Bring:
- Solid experience in eCommerce, digital merchandising, or online retail operations.
- A sharp analytical mind and a love for data-driven decision-making.
- Proficiency in eCommerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud) and analytics tools (e.g., Google Analytics, Power BI).
- Excellent communication and stakeholder management skills.
- A proactive, independent work style with a knack for juggling priorities.
- Experience in fashion, jewellery, or luxury retail is a bonus
Why You'll Love Working Here:
- A supportive, inclusive, and fun team culture.
- Opportunities for professional growth and global exposure.
- Be part of a brand that's trusted across Australia, New Zealand & Canada.
- Enjoy generous discounts on our stunning product range.
Ready to Sparkle Online? Apply Now and Make Your Mark at Michael Hill.
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