Head Of People And Culture

21 hours ago

Brisbane, Queensland, Australia Alex Bank Full time

About Alex.Bank

At Alex.Bank, we dare to be fair. We're not here to replicate traditional banking, we're here to build the future of banking. Built from the ground up as a 100% digital bank, we combine deep industry expertise with proprietary technology to deliver banking that's fast, fair, and flexible.

Our purpose is simple: to give Australians a fair go. That means designing banking products that are easy to use, transparent, affordable and backed by a genuine care for our customers and our people.

As a business in scale-up mode, we're an energetic team who thrive on curiosity, bold ideas, and doing things differently. But what truly drives us is building a bank that makes a difference. With market leading customer satisfaction scores and a focus on collaboration and innovation, Alex.Bank is a place where your work can create real impact.

Our momentum has also been recognised externally, with more than 20 awards to date, including AFR's Fast 100, WeMoney Awards, the FinTech Awards, and Deloitte Tech Fast 50.

The Opportunity

Reporting to the CEO and as a member of the Executive Leadership Team, the Head of People & Culture will design and deliver strategies that attract, develop, and retain exceptional talent while ensuring we meet our obligations as an APRA-regulated Authorised Deposit-taking Institution (ADI).

This is a unique opportunity to shape the future of Alex Bank's employee experience, build leadership capability, and embed a high-performance, values-driven culture in a fast-growing, purpose-led organisation.

What You'll Do

  • Lead and evolve Alex Bank's People & Culture strategy, aligning people, capability, and culture to business growth and regulatory expectations.
  • Drive workforce planning, leadership development, and succession strategies across all business functions.
  • Lead remuneration, benefits, and performance frameworks (including CPS 511 compliance and Board Remuneration Committee engagement).
  • Oversee all aspects of employee engagement, recognition, wellbeing, and culture programs including "Inside Alex" and other cultural initiatives.
  • Partner with Risk & Compliance to ensure HR practices meet Fair Work, APRA, ASIC, and WHS obligations.
  • Champion diversity, equity, inclusion, and belonging as core elements of how we lead and grow
  • Build and mentor a high-performing P&C team focused on delivering exceptional service and measurable outcomes.

About You

You're a strategic and people-centred HR leader who thrives in fast-moving, values-driven environments. You understand the nuances of regulated industries and have the confidence to influence senior stakeholders, coach executives, and engage at board level.

You'll bring:

  • 10+ years' experience in senior HR or People & Culture roles, ideally in banking, fintech, or financial services.
  • Proven experience building and executing people strategies in high-growth or transformation contexts.
  • Deep knowledge of Australian employment law, Fair Work, and APRA CPS standards (511, 230, 231).
  • Experience engaging with boards and regulators, and leading governance over remuneration and culture.
  • A collaborative, commercial, and courageous mindset you lead with integrity and deliver with impact.

Why Join Alex Bank?

At Alex, we're creating something truly different. You'll join a passionate, purpose-led team that believes in simplicity, trust, and doing what's right for our customers, our people, and our community.

We offer:

  • A high-impact leadership role with genuine strategic influence.
  • A supportive, collaborative executive team.
  • Flexible working.
  • A chance to shape the future of one of Australia's most exciting digital banks.

If you're ready to challenge the status quo and help shape the future of banking, Alex.Bank could be the place for you.

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