Senior Permits Officer

6 days ago

Darwin, Northern Territory, Australia NT Government - Department of Tourism and Hospitality Full time $75,091 - $85,011 per year

Job description

Agency Department of Tourism and Hospitality Work unit Commercial Partnerships

Job title Senior Permits Officer Designation Administrative Officer 4

Job type Full time Duration Ongoing

Salary $75,091 - $85,611 Location Darwin, Palmerston

Position number 22954 RTF Closing 26/11/2025

Contact officer Janet McLennan, Manager on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment

process or job, please discuss this with the contact officer. For more information about applying for this position and the

merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures

plans, go to the OCPE website.

Primary objective

As a team member of the Commercial Partnership's Customer Service team, provide excellent customer service and

contribute to the effective and efficient service delivery of permit agreements and associated systems.

Key duties and responsibilities

1. Process a range of wildlife and on park activity permits including delivery of professional customer service to the public.

2. Contribute to the development, maintenance and evaluation of review systems for permits ensuring compliance of

permit provisions.

3. Prepare and amend permit and operational agreement documentation by liaising with senior management.

4. Maintain systems and programs such as the permits database.

5. Monitor and maintain the submission of return statements, fees, royalties and other requirements of concession

operators and contractors and undertake reviews / audits of concessions.

6. Assist in the provision of accurate data for high level reporting.

  1. Establish, organise and maintain internal systems such as workflow, filing and correspondence tracking.
  2. Work within a team and train new team members as required.

Selection criteria

Essential

1. Experience in the provision of effective and efficient customer service and ability to provide clear and concise advice

and information.

2. Demonstrated written and oral communication skills with the ability to interact effectively with people of diverse

cultures.

3. Experience in or ability to learn contract/permits management with a broad understanding of financial, regulatory and

auditing processes.

4. Experience with computer systems, including word processing, spreadsheets, email and online calendar applications.

  1. Ability to analyse and extract data to prepare reports.
  2. Well-developed personal attributes including initiative, self-motivation, flexibility, tact, confidentiality, multi-tasking with

minimal supervision to deliver within set timeframes.

7. Proven experience in contributing effectively as a team member including experience in training.

Desirable

1. Knowledge of the Territory Parks and Wildlife Conservation Act, By-laws and Regulations.

2. Experience with NT Government processes.

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