Customer Service Representative and Admin

4 days ago

Brisbane, Queensland, Australia WhipSmart Full time $60,000 - $90,000 per year

Company Description

WhipSmart is revolutionising mobility with sustainable solutions in Australia by offering cutting-edge electric vehicle (EV) novated leasing and commcerical finance solutions. Our mission is to accelerate the transition to sustainable mobility, providing affordable and environmentally friendly leasing options for individuals and businesses. We offer innovative novated leasing programs and tailored finance solutions to meet the unique needs of our clients, whether for personal use or corporate fleets. Committed to reducing carbon emissions, we contribute to a greener Australia through our expertise in the EV market and our customer-centric approach.

Role Description

This role could be part-time (3 days) or full-time (4 or 5 days) for a Customer Service Representative located in Brisbane, QLD, with one day a week work-from-home flexibility. The Customer Service Representative will be responsible for providing exceptional customer support, managing customer interactions, ensuring customer satisfaction, and enhancing the customer experience. Daily tasks include responding to customer inquiries, resolving issues, arranging reimbursements and maintaining a positive relationship with clients.

We run a ticketing system. It will be the responsibility of the person in this role to ensure all tickets are handled in a successful and timely manner. We are a customer-first business and our policy is that if our clients aren't happy, then neither are we.

In addition, the role will also include the support of the sales teams to assist to complete finance applications and collect documents and information from new clients.

Additional Role Options

If you have interest in any of the following areas, we could expand the role to include:

  1. Marketing
  2. Business Management
  3. Finance and Accounting
  4. Sales
  5. Social Media
  6. Video Production
  7. Personal Assistant to the CEO
  8. Digital Technology Rollout (software / AI)
  9. Feel free to make other suggestions based on your interests and experience.

Qualifications

  • Customer Service, Customer Support skills
  • Customer Satisfaction, Customer Experience skills
  • Effective communication and interpersonal skills
  • Ability to work independently and in a hybrid environment
  • Experience in the automotive or finance industry is a plus
  • High school diploma or equivalent; additional higher qualifications from Tafe and University is advantageous

Pay

Salary is dependent on experience. But approximately $60,000-$70,000 per annum base full-time (pro-rata if part time) plus profit share is the proposed amount for the right person. OTE $80,000-$90,000 inc bonus/profit share.

Please send through a recent CV and Cover Letter explaining why you are interested in the role and your past relevant experience and interests.

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia AllAces Cleaning & Restoration Full time $40,000 - $80,000 per year

    Customer Service Representative – QUEENSLANDLooking to grow your career with a company that invests in you?AllAces Cleaning & Restoration is excited to offer a fantastic opportunity for a Customer Service Representative to join our team in Queensland. As market leaders in the Cleaning and Restoration industry, we deliver high-quality services using the...

  • Customer Service Admin

    7 days ago

    Brisbane, Queensland, Australia Synergy Placements Pty Ltd Full time

    Australian owned warehouse and factory based in Virginia- Great team environment- Plumbing supply wholesalerOur client, a leading Australian plumbing and garden supply wholesaler, has an exciting opportunity based at their warehouse and factory in Virginia.As part of the plumbing sales team, you will be dealing with our clients plumbing customers and...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia 360 Personnel Full time

    360 Personnel are seeking a Customer Service Coordinator experienced in Dispatch and production. This role is working within an Industrial galvaniser in Pinkenba Monday to Friday.**The Duties**- Liaising with customers to process their orders- Communicating with delivery truck drivers to manage the flow of production and deliveries- Cash handling- admin...

  • Customer Service and Admin Support

    2 weeks ago

    Brisbane, Queensland, Australia Prosperity Residential Full time $60,000 - $80,000 per year

    About usProsperity Residential is a Home Building Company seeking an Construction Admin and Customer Service support member.The role is fulltime, out of the office working as part of a small team.Work LocationOffice LoganholmeIdeal HoursMon - Fri 8am - 4pmQualifications & experienceExceptional written, verbal and interpersonal communication skillsClient and...

  • Customer Service And Administration Representative

    2 weeks ago

    Brisbane, Queensland, Australia Bradnam'S Windows And Doors Full time

    **Bradnam's Windows and Doors** have an opening for a **Customer Service and Administration Representative **to join our team in **Boondall.****About the Role**Bradman's Windows and Doors are pleased to offer a position for an **Customer Service and Administration Representative** at our Boondall location.As a key member of the team, you will provide...

  • Customer Service And Administration Representative

    2 weeks ago

    Brisbane, Queensland, Australia Bradnam'S Windows And Doors Full time

    **Bradnam's Windows and Doors** have an opening for a **Customer Service and Administration Representative**to join our team in **Boondall.****About the Role**Bradnam's Windows and Doors are pleased to offer a position for an **Customer Service and Administration Representative** at our Boondall location.As a key member of the team, you will provide...

  • Customer Service Liaison

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $58,750 - $72,400

    Job Description:We're seeking a Sales Representative to be the first point of contact for new leads, guiding them through our sales process.You will answer client questions, manage admin tasks, and provide exceptional customer service.

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomization Full time $40,000 - $75,000

    Customer Service RepresentativeWe are looking for a passionate individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, styling and customizing high-fashion frames to suit each customer's lifestyle.About the RoleThis is an exciting opportunity to work with luxury...

  • Customer Service Representative

    1 week ago

    Brisbane, Queensland, Australia beBeeFoodService Full time $50,000 - $70,000

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team. As the face of our company, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience.

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $23,090 - $52,665

    Customer Service Representative Role OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide top-notch customer service and support via phone, email, or...