
Capability & Service Support Officer
7 hours ago
The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business provides digitally enabled whole-of-government services to the Queensland public through multiple channels including phone, counter and online. This stream brings together technology, development, products, design, engagement, and operations to deliver simpler connected services.
As The Capability & Service Support Officer, You Will
- Help introduce new services, improve processes, and support multi-channel solutions, with a focus on disaster response.
- Develop and deliver clear, engaging communication to service delivery staff, ensuring they and other stakeholders are well-informed.
- Provide admin and coordination support for changes in operations, including new services, campaigns, and technology updates.
- Work with internal and external teams to make sure projects run smoothly and improvements are effective.
- Support a culture of learning, innovation, and positive change across service delivery teams to improve customer service
Applications to remain current for 12 months.
Occupational group
Administration
-
Capability Officer
1 week ago
Brisbane, Queensland, Australia Queensland Fire And Emergency Services Full timePurpose of specific work area and positionThe State Operational Coordination Branch (SOCB) has a broad role across the departments emergency management operations and ensures that QFES maintains a state of operational readiness to fulfil its responsibilities, as described in the Disaster Management Act 2003, Fire and Emergency Services Act 1990 and the State...
-
Operational Capability Officer
1 week ago
Brisbane, Queensland, Australia Queensland Fire And Emergency Services Full timePurpose of the roleThe role is responsible for providing support to SES groups to ensure effective preparation for and response to emergencies and disasters through the delivery of training and supporting activities to help build the capability of volunteers.Key requirementsMandatory requirements- Minimum C Class Driver's Licence (non restricted).Highly...
-
Operational Capability Officer
1 week ago
Brisbane, Queensland, Australia Queensland Fire And Emergency Services Full timeAbout usAs a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue...
-
Capability Officer
1 week ago
Brisbane, Queensland, Australia Queensland Fire And Emergency Services Full timeAbout usAs a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue...
-
Cultural Capability Officer
1 week ago
Brisbane, Queensland, Australia Queensland Health Full timeAbout UsChildren's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales.We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and...
-
Brisbane, Queensland, Australia Education Full timeThis temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.**About us**:The Education Futures Institute (EFI) is a key initiative under the department's Equity and Excellence strategy to empower departmental staff, educators, school and system leaders to build professional expertise through high...
-
Cultural Capability Officer
2 weeks ago
Brisbane, Queensland, Australia Metro North Hospital & Health Service Full time $104,000 - $130,878 per yearUnder s25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander Community.We value the lived experience and cultural knowledge of Aboriginal and Torres Strait Islander candidates, and we encourage you to apply. We understand that cultural knowledge is a...
-
Project Officer, Capability, Futures
1 week ago
Brisbane, Queensland, Australia Education Full time**About the Department**:The Department of Education (DoE) is committed to ensuring Queenslanders have the education and skills they need to contribute to the economic and social development of Queensland. DoE delivers world-class education services to all students and contributes to the achievement of Queensland's employment, skills and economic priorities....
-
People And Culture Support Officer
4 days ago
Brisbane, Queensland, Australia Parliamentary Service Full timeThe Parliamentary Service is restructuring and modernising its HR capability by creating a new People and Culture (P&C) team. The P&C unit has been recently established as a stand-alone team and is entering a phase of enhanced organisational recognition and contribution to strategic and operational outcomes, underpinned by improved processes and enhanced...
-
Brisbane, Queensland, Australia Parliamentary Service Full timeAre you a dynamic individual with a zest for governance and eager to make an impact? Dive into the heart of parliamentary operations by joining our forward-thinking team. This is your chance to play a pivotal role in the seamless operations of the Legislative Assembly, supporting its esteemed Members and vital committees.**Elevate Your Career**: The...