Customer Service Representative

5 days ago

Brisbane, Queensland, Australia UES (INT'L) PTY LTD Full time $104,000 - $130,878 per year

Job Title: Customer Service Representative

Company: UES International

Location: Virginia QLD

About Us: UES International provides specialised industrial hardware, rubber, seating, furniture and fitout solutions for the truck, bus, rail and marine industries, as well as the recreational and emergency vehicle markets. Our products and solutions are found across Australia, New Zealand, South-East Asia, Europe, USA and Canada. We think globally and act locally to deliver bespoke solutions for our customers that meet requirements and exceed expectations. UES are dedicated to delivering exceptional customer experiences and are seeking a motivated and customer-focused individual to join our dynamic team as a Customer Service Representative.

Job Description: As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary responsibility will be to provide outstanding service and support, ensuring customer satisfaction and loyalty. This role offers a great work environment, with a mix of responsibilities as outlined below.

Key Responsibilities:

  • Handle inbound and outbound customer calls in a professional and courteous manner.
  • Assist customers with inquiries, complaints, and technical support issues.
  • Process orders, returns, and exchanges efficiently.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to resolve complex customer issues.
  • Provide feedback and suggestions to improve customer service processes.

Requirements:

  • 1 + years' experience in a customer service role preferred but not required.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.
  • Proficient in customer service software and tech-savvy, with experience using CRM tools or similar systems (a plus).
  • Flexibility to work in a hybrid environment (remote and on-site).

Attitudes and Attributes:

  • Positive and proactive attitude towards customer service.
  • Empathy and patience when dealing with customer issues.
  • Strong work ethic and reliability.
  • Adaptability to handle a variety of customer interactions.
  • Enthusiasm for continuous learning and improvement.

Benefits:

  • Competitive salary and performance-based incentives.
  • Flexible work schedule with remote work options.
  • Health and wellness benefits.
  • Opportunities for career advancement within the company.

How to Apply: If you are passionate about providing exceptional customer service and meet the above requirements, we would love to hear from you Please submit your resume and a cover letter detailing your relevant experience.

Join UES International and be a part of a team that values excellence and innovation

  • Customer Service Representative

    7 days ago

    Brisbane, Queensland, Australia Fence World Pty Ltd Full time $45,000 - $65,000 per year

    Customer Service RepresentativeLocation: Caboolture, QLDEmployment Type: Full-TimeCompany: Fence WorldJoin our friendly and professional team at Fence World We're a leading fencing supplier based in Caboolture, and we're looking for a motivated Customer Service Representative to be the welcoming face of our busy showroom.What you'll doServe trade and retail...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia Desky Full time $40,000 - $90,000 per year

    Customer Service Representative - BrisbaneLocation:Brisbane, QLD (office-based) with initial training in Darra, QLDSalary:Competitive, based on experienceThe OpportunityDesky is seeking a diligent and customer-focused individual to join our team as a Customer Service Representative. This is a full-time, permanent position that will be based at our Brisbane...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia Hays | Office Support Full time $60,000 - $80,000 per year

    Experienced Customer Sales Representative Needed Your new company Join a leading Australian manufacturer renowned for its commitment to sustainable packaging solutions. With a strong industry presence and a focus on innovation and environmental responsibility, this organisation offers a dynamic and supportive work environment. Your new role As a...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia AllAces Cleaning & Restoration Full time $45,000 - $60,000 per year

    Customer Service Representative – QUEENSLANDLooking to grow your career with a company that invests in you?AllAces Cleaning & Restoration is excited to offer a fantastic opportunity for a Customer Service Representative to join our team in Queensland. As market leaders in the Cleaning and Restoration industry, we deliver high-quality services using the...

  • Customer Service Representative

    5 days ago

    Brisbane, Queensland, Australia Coogee Full time $50,000 - $80,000 per year

    Why Join CoogeeFounded in 1971, Coogee is more than just a business—we are a team of passionate professionals dedicated to delivering top-tier industrial, agricultural, and mineral processing chemicals across Australia and internationally. With operations in WA, Queensland, New South Wales, and Victoria, we provide chemical manufacturing, tank terminals,...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia AutoPacific Australia Pty Ltd Full time $45,000 - $65,000 per year

    Customer Service RepresentativeLocation – Geebung, Brisbane.About Us:CruiseMaster is Australia's leader in all-terrain towing technology.  Over the past few years CruiseMaster has grown its brand to one of the most identifiable and respected names in the industry.With offices in Geebung, North Brisbane and Keysborough, Melbourne; we are proud of our 40+...

  • Customer Service Representative

    7 days ago

    Brisbane, Queensland, Australia Tecworks International Pty Ltd Full time $60,000 - $80,000 per year

    Operating for over 10 years, Tecworks consistently delivers expert services with a personal touch. With locations in Sydney, Brisbane, Adelaide, and Perth, we strive to serve our clients and customers to the best of our ability.Our customer service and technician teams have extensive experience addressing both hardware and software issues. We specialise in...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia HERTZ Full time $45,000 - $65,000 per year

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    4 weeks ago

    Brisbane, Queensland, Australia Randstad Australia Full time

    OverviewJoin to apply for the Customer Service Representative role at Randstad Australia.Looking for your next temporary role? Randstad are on the hunt for customer service enthusiastsJoin to apply for the Customer Service Representative role at Randstad Australia.Position detailsLocation: conveniently located in the heart of Brisbane CBD & accessible by...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia BREMICK PTY LTD Full time $40,000 - $60,000 per year

    About UsBremick is a leading supplier of fasteners and hardware, proudly Australian-owned and operated. With a strong focus on innovation, service and customer satisfaction. We are looking for a vibrant and experienced Customer Service Representative to join our growing team in Willawong, Brisbane.About the RoleThis is a full-time, in-office role based at...