Transport Customer Service Administrator

2 days ago

Ingleburn, Australia Spectrum Transport Full time

Spectrum Transport is on the lookout for a proactive and detail oriented **Customer Service Administrator** to join our growing team at our Ingleburn depot, Southwest of Sydney. If you’re passionate about customer service and logistics, this full-time role could be the role for you.

**About Us**

Established in 1992, Spectrum Transport has grown to become a trusted leader in FMCG logistics, specialising in time-slotted deliveries to major grocery and retail stores. Our success is built on reliability, expertise, and a commitment to exceptional customer service. We pride ourselves on fostering a supportive work culture built on trust, respect, and determination.

**The Role**

As a valued member of our team, you’ll have the chance to grow your skills in a dynamic and ever-evolving industry. In the role of **Customer Service Administrator**, you will be essential in ensuring smooth daily operations at our depot. Your key responsibilities will include:

- Invoicing and general administration duties
- Tracking freight and inputting proof of deliveries (PODs)
- Data entry
- Cross-checking deliveries and ensuring accuracy
- Receive and enter customer warehouse orders
- Booking consignments and responding to customer requests

**About You**

To excel in this role, you’ll have at least **2 years of customer service experience**, ideally in transport, logistics, or delivery services. We’re looking for someone with:

- Strong planning and communication skills
- A solid work ethic and a “Can do” attitude
- Experience with Office 365
- The ability to work independently and as part of a team
- Receive and act on any customer requests in a timely and efficient manner

**Benefits**

At Spectrum Transport, we believe in recognising hard work. In return for your dedication, we offer:

- A competitive salary
- Free off-street parking
- An annual bonus structure
- Opportunities for career growth
- A supportive and dynamic team environment
- Stability within a rapidly growing company

Spectrum Transport is proud to be part of the Freight Management Holdings (FMH) group, offering exciting future opportunities for our employees.

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