Support at Home Care Partner Administrator

7 days ago

Hawthorn, Victoria, Australia Lumia Care Full time $60,000 - $80,000 per year

At
Lumia Care
, we're reimagining in-home support for older Australians. Our
Support at Home Care Partner Administrator
is the backbone of our care coordination — ensuring participants funded under the Department of Health and Aged Care receive dignified, timely, and person-centred services that help them thrive at home.

This is a
12-month contract role to cover maternity leave
, offering the chance to make a genuine impact while gaining valuable experience in the aged care sector.

What You'll Do

  • Act as the first point of contact for participants, families, and providers with warmth and professionalism.
  • Coordinate services and equipment orders through our digital platform ensuring seamless communication across teams and external providers.
  • Monitor help plans, budgets, and participant needs to keep services on track and compliant with the Aged Care Act 2024.
  • Liaise with health professionals, third-party providers, and internal care teams to advocate for participants' needs.
  • Manage feedback and complaints with diplomacy and follow through to resolution.
  • Support onboarding and exit processes via My Aged Care and PRODA, ensuring every participant journey is handled with care.

What you'll bring

  • Strong organisational skills and the ability to juggle competing priorities with precision.
  • Excellent verbal and written communication — clear, respectful, and participant-focused.
  • Tech savvy with MS Office and confident navigating digital care platforms.
  • A problem-solving mindset and the ability to work independently while thriving in a collaborative team.
  • A commitment to quality, safety, and continuous improvement in aged care.

Why join us?
At Lumia Care, we place dignity, respect, and independence at the heart of everything we do. You'll be part of a values-driven team that embraces innovation and collaboration to deliver meaningful care at home.

Apply now
for this 12-month contract opportunity and make a real difference in the lives of older Australians.

  • Registered Nurse- Care Coordinator

    7 days ago

    Hawthorn, Victoria, Australia Lumia Care Full time $80,000 - $120,000 per year

    At Lumia Care, we believe that quality care starts with compassion, professionalism, and strong clinical expertise. We are seeking aRegistered Nurse (AHPRA registered)who is passionate about building genuine connections with clients and ensuring they feel supported, safe, and empowered in their care journey.This role blends clinical leadership with client...

  • Business Support Coordinator

    2 weeks ago

    Hawthorn, Victoria, Australia Sharp & Carter Business Support Full time $60,000 - $80,000 per year

    My client is a well-established project management firm with a strong reputation for delivering exceptional outcomes across private and government sectors. Known for their collaborative culture, long employee tenure, and hands-on leadership team, they take pride in maintaining long-term relationships and fostering a supportive, team-focused environment. This...

  • Enrolments Administrator

    1 week ago

    Hawthorn, Victoria, Australia Mayfield Childcare Limited Full time

    Are you passionate about early childhood education but ready to step away from the classroom? This is your chance to pivot into a rewarding administrative role with Mayfield Early Education where you can still make a meaningful impact on children and familiesWe're looking for a motivated and detail-driven Enrolments Administrator to join our growing...

  • Finance Assistant

    2 days ago

    Hawthorn, Victoria, Australia Luxe Care Full time $60,000 - $80,000 per year

    About Luxe CareLuxe Care is a leading and fast-growing boutique home care organisation providing high quality in-home care services for older people living across Melbourne & Mornington. We come highly recommended by our clients and care staff due to our support, engagement, commitment to professionalism and genuine care.Our values: Trust • Respect •...

  • Care Navigators Integrated Healthcare

    1 week ago

    Hawthorn, Victoria, Australia Inspiro Full time

    Nurse Care Navigators, Max Term June 2026, Hawthorn$59.09 hr plus super Not for Profit, salary packaging benefitsCollaborative, highly supported team and career developmentAbout UsAccess Health and Community (AccessHC) is a leading not-for-profit healthcare provider with over 150 years of experience delivering inclusive, person-centered care across...

  • Senior Product Manager, Home Lending

    3 days ago

    Hawthorn East, Victoria, Australia Bank First Full time $80,000 - $120,000 per year

    Job Type: Permanent - Full TimeLocation: Hawthorn EastJob Category: Banking & Financial ServicesJob DescriptionBank First was born by making a BOLD move. Now, we're on a mission to make more BOLD moves as we transform and grow.We are proud to provide our community of educators and health-care workers with a bank that puts them first, because they put others...

  • Academic Support Officer

    1 day ago

    Hawthorn, Victoria, Australia Swinburne University of Technology Full time $60,000 - $90,000 per year

    Provide Essential Support to Our Academic LeadersOngoing, full time (1.0) and ongoing, part time (0.6) at our Hawthorn campusHEW 5 + 17% super and staff benefitsAbout the RoleAre you organised, proactive, and the person everyone turns to when things need to run smoothly? We're looking for a motivated Academic Support Officer to join our team and play a key...

  • Client Care Representative

    2 weeks ago

    Hawthorn East, Victoria, Australia Animal Emergency Australia Full time $45,000 - $60,000 per year

    Join Australia's largest employee-owned veterinary groupFitness passport (discounted gym memberships)Pet well-being discount on treatments and productsJoin a passionate and supportive team at Animal Emergency Service (AES), a 24 hour Animal Emergency and Critical Care hospital located in Hawthorn East. Here you'll be the welcoming face for our clients and...

  • People & Culture Business Partner

    1 week ago

    Hawthorn, Victoria, Australia Orora Full time $90,000 - $120,000 per year

    The RoleAn exciting opportunity for a HR Advisor or junior HR talent looking to advance into a Business Partner role.The People & Culture Business Partner will support and provide HR Advice to the Orora's Beverage Cans business within Australia and New Zealand. This role will play a critical part in shaping culture, driving performance, and supporting staff...

  • Project Administrator

    2 weeks ago

    Hawthorn, Victoria, Australia Hum Full time

    About the RoleYou'll work closely with the projects team, site teams, and key stakeholders to help deliver essential upgrade works across schools, public buildings, and community facilities. Over a 3-month contract, you'll provide hands-on administrative and project support across tendering, documentation, scheduling, and client communication - helping...