
Unified Communications Technical Consultant
1 week ago
Are you a talented and ambitious Unified Communications/Contact Centre Technical Professional? Do you have a strong passion for technology and a desire to take your career to the next level? If so, we have an exciting opportunity for you
At GenNet, we are a leading provider of innovative EX/CX communications solutions. We are seeking a motivated and driven individual to join our team as a Unified Communications Technical Professional. This role is designed for someone who is ready to take their skills and expertise to the next level and grow with our organisation.
Responsibilities:
- Collaborate with senior technical professionals to design, implement, and support Microsoft and Zoom unified communications solutions for our clients.
- Assist with the installation, configuration, and maintenance of Microsoft Teams, M365, Dynamics 365, Zoom Phone, Zoom CX and related technologies.
- Troubleshoot and resolve technical issues related to unified communications platforms.
- Conduct system audits and assessments to identify areas for improvement and implement appropriate solutions.
- Assist with customer training and provide technical guidance to ensure successful adoption and utilisation of unified communications solutions.
- Stay up-to-date with the latest industry trends and advancements in Microsoft and Zoom EX/CX technologies.
Requirements:
- Strong understanding of Microsoft and Zoom unified communications technologies,
- Familiarity with Microsoft Office 365 and Azure and Power Platform environments.
- Excellent problem-solving skills and ability to troubleshoot complex technical issues.
- Effective communication skills with the ability to interact with clients and team members.
- Strong attention to detail and ability to prioritise tasks effectively.
- Self-motivated and eager to learn and grow within the organisation.
- Microsoft certifications (e.g., MS-700, MS-900, MS-203) or willingness to obtain them.
What we offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and advancement within the organisation.
- A collaborative and supportive work environment.
- Access to the latest technologies and training resources.
- The chance to work with a diverse range of clients and projects.
If you are a Unified Communications/Contact Centre Technical Professional looking for an exciting opportunity to take the next step in your career, we want to hear from you Join our dynamic team and contribute to our success as we continue to deliver exceptional unified communications solutions.
To apply, please submit your resume and cover letter. We look forward to reviewing your application and discussing how you can make a difference at GenNet.
GenNet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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