Unified Communications Specialist

3 days ago

Sydney, New South Wales, Australia beBeeCommunication Full time $120,000 - $160,000

We are seeking an expert in Unified Communications to join our team. The successful candidate will have a proven track record of designing, implementing, and maintaining enterprise-wide communication systems.

This includes mobile and desktop voice, video, messaging, and collaboration platforms that enable seamless and secure communication across the organisation.

Key Responsibilities
  • Design, deploy, and maintain unified communication solutions including Microsoft Teams, Mobile Voice, Meeting Room Systems and Desktop Telephony
  • Monitor, troubleshoot and resolve complex issues related to UC infrastructure, including endpoints and network dependencies
  • Provide technical support and perform fault analysis to identify and remediate repeating issues
  • Document system configurations, standard operating procedures, and user guides

This role is ideal for someone who has mastered at least one of the following technologies and is willing to get exposure to the remainder:

  • Microsoft Teams
  • Teams Telephony and Operator Connect
  • Teams Phone Handsets and Teams Meeting Room Devices
  • Powershell scripting and automation
Ideal Qualifications
  • Previous experience in a Unified Communications or Mobility role
  • Excellent troubleshooting, documentation, and communication skills
  • Relevant Vendor Certifications are desirable, as is exposure to Agile methods of working

This is a fantastic opportunity for someone who is passionate about delivering exceptional end-user experiences and wants to be part of a dynamic team.

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