Client Services Officer
3 days ago
Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and 3D printing, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.
About the role
We are seeking Client Services Officer, reporting to the Client Services Team Leader responsible for being the first point of contact for our customers. The Client Services Officer will provide an exceptional level of customer service following the order to invoice and contract lifecycle.
Requirements:
- Responding to customer inbound enquiries via phone and email.
- Order processing and tracking within SAP.
- Contract Creation & Maintenance within CRM.
- Collaborate with internal departments, including interstate branch offices and sales representatives.
- Working to identify and resolve customer challenges, including root cause analysis and corrective actions.
Who are we looking for?
- Entry level candidate with experience in a similar role (preferred).
- Outstanding Customer Service skills and strong ethical and moral principles.
- Excellent verbal and written communication.
- Analytical and problem-solving skills.
- Self-driven and able to work autonomously and as part of a team.
- Strong attention to detail.
- Experience in MS Office.
- Experience in SAP (or other ERP systems) (preferable).
- Experience in Salesforce (or other CRM systems) (preferable).
As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.
Benefits:
What can KM offer you?
We're proud to be Certified by Great Place To Work, reflecting the commitment we make to building a positive, inclusive and empowering culture. At Konica Minolta you will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.
Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.
Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to
Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.
-
Client Services Officer
2 weeks ago
Macquarie Park, Australia Konica Minolta Business Solutions Australia Full timeAbout the role We are seeking a Client Services Officer, reporting to the Client Services Team Leader responsible for being the first point of contact for our customers. The Client Services Officer will provide an exceptional level of customer service following the order to invoice and contract lifecycle. **Requirements**: - Order processing and tracking...
-
Client Services Officer
1 week ago
Macquarie Park, Australia Konica Minolta Business Solutions Australia Full timeAbout the role We are seeking a Client Services Officer, reporting to the Client Services Team Leader responsible for being the first point of contact for our customers. The Client Services Officer will provide an exceptional level of customer service following the order to invoice and contract lifecycle. This role is a 6-month fixed term, maternity leave...
-
Client Services Officer
3 days ago
Macquarie Park, New South Wales, Australia Konica Minolta Australia Full time $50,000 - $80,000 per yearKonica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and 3D printing, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and...
-
Client Services Administrator
2 weeks ago
Kensington Park, Australia Webber Insurance Services Full time**Job Title**: Client Services Administrator **Location**: South Yarra, Victoria or Kensington Park, South Australia **Company**: Webber Insurance Services **Hours**: Full-time or Part-Time, as negotiated **About Us**: Webber Insurance Services is a leading provider of insurance solutions, specialising in Professional Indemnity and related policies for...
-
Client Account Officer, Anglicare at Home
2 weeks ago
Macquarie Park, Australia Anglicare Full timeAbout Us: Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia. Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us. For over 160 years Anglicare has been serving people in need -...
-
Team Leader
2 weeks ago
Macquarie Park, Australia Konica Minolta Business Solutions Australia Full timeAbout Us Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our...
-
IT Client Services Administrator
17 hours ago
Macquarie Park, Australia Fresenius Medical Care Full time $80,000 - $100,000 per yearPrimary purpose of the role:The Client Services Administrator's role is to support and maintain in-house computer systems, laptops, desktops, and peripherals both on site and remotely. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain...
-
Client Services Officer
2 weeks ago
Osborne Park, Australia Next Health Full time**Company Description** Next Health is part of the MedHealth group of companies and was established in 2005 to provide independent specialist opinions that would help people and organisations understand ‘what’s next’ after injury or illness. Since opening our doors, we have flourished to become the largest provider of independent specialist opinion...
-
Client Services Officer
7 days ago
Beverley Park, Australia Ternary Full timeOur client is a well-established and quality care provider across the greater Sydney Metro region. As a Client Services Officer (CSO), this plays a key role in liaising with our staff, clients, and their families to ensure that our services and interactions are exceptional. You will work as part of a dynamic team that organises client care and service...
-
Client Services Administrator
1 week ago
Port Macquarie, New South Wales, Australia Oracle Accounting Full time $45,000 - $60,000 per yearOracle Accounting is a progressive and growing accounting organisation which is part of a larger financial services network. With offices across New South Wales, Queensland and Victoria, we are uniquely positioned to offer a wide array of advice services to our growing clientele. With a holistic approach to our client's needs, this is an opportunity to be...
