Account Director

3 days ago

Melbourne, Victoria, Australia Luma Research Full time $120,000 - $180,000 per year

About Us

Luma is a fast-growing ad and brand intelligence agency on a mission to help our clients to make great ads that grow brands. We're known for our award-winning research, intelligent insights, and fearless thinking. We're looking for an Account Director to help us take our client service and insight storytelling to the next level.

The Opportunity

You'll lead a talented team of researchers, managing high-profile projects for some of the world's most recognisable brands. This is a role for someone who thrives at the intersection of data, creativity, and strategy, helping clients turn insight into brand-defining action for growth.

You'll also

  • Lead senior client relationships and guide strategic conversations
  • Translate data into simple, powerful narratives that drive business results
  • Coach and develop a high-performing insights team
  • Champion innovation in how we think, work, and deliver
  • Collaborate across the business to grow our client partnerships

What You Bring

You've got 7+ years' experience in insights, strategy, or brand research, ideally with one of the leading research or consulting agencies, and a passion for brands, advertising and people.

You'll thrive here if you

  • Bring strong experience across insights, analytics, or brand tracking (quant, qual, or both)
  • Are a confident communicator and natural relationship builder
  • Know how to turn complex data into compelling stories and strategic recommendations
  • Lead with empathy, curiosity and commercial focus
  • Love advertising, brands and creative problem-solving

Bonus Points If You

  • Have experience across multiple sectors (FMCG, finance, retail, tech or entertainment)
  • Enjoy presenting insights or big picture thought leadership at industry events
  • Are curious about new research tools and AI-driven data

Why Luma?

We're not your typical insights agency. We're lean, creative and values-led, with the agility of a start-up and the credibility of 30-year's of experience.

Here's what makes us different

  • Global clients, big impact – Work with the brands everyone's talking about
  • Fast growth – Join a business that's scaling with purpose
  • Innovation-first – We pioneer new approaches and challenge the norm
  • Values-driven – Collaboration, innovation and excelling guide everything we do
  • Flexible working – Hybrid structure, no micromanaging
  • Your future – Pathways to Client Services Director, Head of Insights or GM

Your Moment to Lead

If you're ready to elevate insights into influence, leading people, ideas and brands to new heights, we'd love to hear from you.

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