Enterprise Account Director

Trideca is a leading strategy / data / digital consultancy, helping to drive the innovative, digital growth for many of Australia's leading businesses (including NAB, AGL, Medibank, Optus, Harvey Norman, etc.). Since 2009 our mission has been to create amazing digital solutions, that revolutionize our clients' businesses and enhance their customers lives with everything we create.

Our organisation is rapidly evolving and our clients are moving from working with vendors who build digital solutions, to working with partners who can address complex business opportunities (that are tied to digital solutions). Increasingly we are working with clients to build business cases, facilitate stakeholder engagement, with a goal of positioning us as the best partner to develop related digital solutions.

The Enterprise Account Director role based in Melbourne, will be focused on identifying and capturing new client engagement opportunities, while enhancing / expanding our existing client relationships. You will do this by building sustained partnerships that enable clients to respond effectively to emerging digital needs.

We are currently working in a hybrid (office/remote) capacity, with an expectation of 3 days per week in our offices (Cremorne, Melbourne or Barangaroo, Sydney).

In this newly created role, you will:

• Own and manage the growth and healthy operation of client accounts (new and existing), working with client sponsors / contacts.
• Achieve growth targets from a blend of new and existing client accounts
• Create and maintain robust client account growth plans
• Partner with your Trideca colleagues including technical leads, other Account Directors and Marketing teams
• Develop collateral (e.g responses and materials including proposals / SoWs / etc) that lead clients to book new Trideca engagements
• Leverage marketing activities to improve client growth
• Track client account activity and impact through Salesforce (training provided as needed)
• Apply an advisory selling approach, by identifying / framing / capturing clients emerging digital growth opportunities
• Work with our technical consultants to identify and respond to emerging digital opportunities within our clients (new and existing)
• Create forums and materials including workshop design and facilitation / discussion documents / analyst reports / etc., that guide clients to understand a new opportunity and make a purchase decision
• Proactively build and maintain networks across our clients
• Actively sell Tridecas digital products and solutions to clients and industry partners
• Create forums to launch and promote solutions to new clients (supported by Marketing)
• Provide market feedback to product owners within Trideca

In addition to your individual objectives, you will also work closely with the other EAD's to support the continuous growth of the Trideca Sales team through the;

• Design and enhancement of processes, that support your goals
• Advocating and practicing an advisory-led approach to account management
• Managing ongoing Salesforce reporting / insight needs, related to your pipeline of opportunities
• Supporting marketing activities, so they enhance Tridecas marketplace position and create new opportunities
• Sharing best practices, as they become evident

To be successful in this role, you will have;

• A minimum 10-years of strategic sales experience, driving acquisition and expansion of enterprise client accounts, and achievement of their business goals
• 5+ years experience working in a business consulting environment, preferably with a global or Australian consulting organisation

• A good understanding of mobile, web & cloud, data & analytics, digital advisory and strategy

• Its important to note that you do not need to be a digital specialist, rather that you are aware of high-level trends and can discuss with non-technical colleagues as needed

• A focus on driving business impact, which requires attention to follow-through execution

• Experience in qualifying opportunities, managing the new leads sale cycle, and, together with the relevant Account Directors, close out new opportunities
• Experience in executing on the administrative tasks of managing contracts
• A proven track record of successfully winning net new opportunities and renewal business
• Strong communication and interpersonal skills including previous experience successfully navigating situations with complex stakeholders

Benefits
:

• Opportunity to blend consulting and account management capabilities, in a way that creates sustained personal career growth
• Learn more around the key themes driving the digital / data / strategy space, from within a market leading organisation
• Direct and transparent access to our Managing Director and Leadership team, no hierarchical red tape here
• A robust base salary, supported by a flexible commission structure
• Flexible working times to fit around your life (early start = early finish) when required
• A focus on employee wellbeing - Social activities, End-of-day switch off for work / life balance, and access to the Trideca Employee Assistance Program with free counselling services, health and wellbeing discounts
• Optional free flu shots
• Individual Learning & Development budget for upskilling and keeping up with Industry trends
• Trideca has a hybrid working environment, with flexibility to work from home/our office (in Cremorne, East Melbourne or Barangaroo, Sydney)
• We have regular team lunches, and opportunities to connect socially with colleagues

We believe that the unique contributions of everyone at Trideca is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace which encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.