Receptionist

2 weeks ago

Melbourne, Victoria, Australia malvern vet hospital Full time $104,000 - $130,878 per year

Receptionist/ Animal Attendant – Malvern Vet Hospital

At Malvern Vet Hospital, our receptionists are more than the friendly face at the front desk — they're an essential part of the team who keep everything running smoothly and help us deliver gold-standard care to our patients.

We're a busy, ASAVA-accredited small animal hospital with a strong Fear Free focus. By joining our reception team, you'll play a vital role in supporting our vets and nurses so they can spend more time on the rewarding hands-on work they love. You'll be part of every patient's journey, helping clients feel cared for and ensuring their pets receive the very best.

Your role will include:

Greeting clients and managing check-ins with warmth and professionalism

Answering phones, emails, and scheduling appointments with care and attention

Supporting the team with patient admissions and discharges

Processing payments and keeping the front of house running smoothly

Cattery/ kennel hand duties possibly required

Being the go-to support for our vets and nurses to help the hospital flow efficiently

What we're looking for:

  • A friendly, organised, and proactive person with a love for animals and people
  • Someone who thrives in a fast-paced environment and enjoys variety in their day
  • Excellent communication skills and a professional yet warm manner with clients
  • A team player who is willing to step in and help wherever needed
  • Previous veterinary reception or customer service experience is an advantage, but not essential for the right person

Why join Malvern Vet Hospital?

  • Be part of a supportive, fun, and friendly team who value collaboration
  • A role where you'll make a real difference in the lives of pets and their people every day
  • Flexible roster with shared weekends and variety in shifts
  • Ongoing training and development to help you grow in your role
  • Located in Melbourne's leafy inner east, close to great cafes, parks, and public transport
  • Staff perks including discounts, training opportunities, and a positive, supportive work environment

If you want to join a hospital where reception is at the heart of the client and patient experience — and where you'll be part of a team passionate about delivering the best — we'd love to hear from you

To apply, please email with your CV and cover letter.

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