RTO Student Services/Administration Officer

3 days ago

Melbourne, Victoria, Australia AUSTRALIAN ENGINEERING COLLEGE Full time $104,000 - $130,878 per year
  • Ensure accurate and timely adherence to all administrative processes.
  • Manage receptionist duties based on the staff roster.
  • Maintain accurate student files.
  • Manage Student Management Software (Xcelerate).
  • Process Offer letters and CoEs, including handling variations such as cancellations, deferments, suspensions, ITRs, transfers away, and concurrent CoEs.
  • Serve as the primary contact for students and external clients, assisting with various inquiries.
  • Prioritize time management, workload management, and attention to detail.
  • Provide support to the Management Team as needed.
  • Assist Front Desk (Student Services) officers if required.
  • Stay updated on regulatory requirements and industry standards to ensure our organization's compliance with them.
  • Collaborate with internal and external stakeholders to promptly resolve compliance-related issues.

Job Types: Full-time, Part-time, Casual, Contract

Pay: $25.00 – $30.00 per hour

Ability to commute/relocate:

  • Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (Required)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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