Residential Services Site Administrator

Number of Positions Available:

1

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- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
We currently have a new and exciting opportunity for a values-driven Residential Services Site Administrator, with a flexible Melbourne location. This position will support consistency and efficiency of processes across AOD Residential Services. This is a full-time permanent position paid at a SCHADS Level 4, flexible hours may be considered.

ABOUT THE ROLE

The Salvation Army is one of Australia’s largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care which can be viewed here:

We currently have a new and exciting opportunity for a values-driven Residential Services Site Administrator, with a flexible Melbourne location.

The primary purpose of the Residential Services Site Administrator position is to coordinate administrative tasks across Residential AOD Services in Melbourne metro and Barwon regions, to:

- enable program managers, coordinators, team leaders and administrators to deliver the highest standard of business, administrative and customer support within these services.
- support consistency and efficiency of processes across services.

The position provides direct operational support to the regional managers and Residential Leadership Team, and coordinates a team of five (5) administrators across four (4) sites of 78 residential beds and a new sobering up service.

You will successfully
- Oversee and supervise five (5) residential program administrators in their daily tasks
- Work with site administrators and leadership teams to coordinate consistent administrative functions across residential services and enable delivery of high-quality business, administration and customer support
- Contribute to the establishment of new systems and consistent processes across sites
- Coordinate key administrative functions across sites, including facility maintenance and security, fleet and asset management, client feedback, staff induction, postal and document control
- Assist Program Managers and Leadership Teams with financial processes, including invoice payments, corporate cards, client brokerage expenses, material aid vouchers, program acquittals, budget and expenditure reporting
- Coordinate and assist with WHS site inspections, quarterly meetings, records and scheduling.

You will have
- Demonstrated experience in administration responsibilities, and supervision of duties and personnel.
- Well-developed interpersonal and excellent verbal and written communication skills with the ability to liaise and build strong relationships with a diverse range of stakeholders.
- High attention to detail with proven ability to maintain confidentiality of service users and professionally handle sensitive data and information.
- Demonstrated time management and organisational skills with a proven ability to clarify roles and responsibilities of self and team members whilst monitor task completion to ensure objectives and priorities are met.
- Knowledge of health and safety responsibilities and commitment to performing duties in a safe manner to ensure safety of self and others.

What we offer
- Maybe eligible to NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution

Nice to have
- Relevant Business qualification such as Certificate IV or Diploma in Business Administration (desirable)
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, ge