RTO Administration officer

4 days ago

Kensington VIC, Australia INSTITUTE OF MANAGEMENT AND TRADE (IOMT) Full time $48,000 - $60,000 per year

The role:

As the RTO Administration officer you will provide essential administration support for our accredited training programs. Working in collaboration with the Compliance and Admin Manager and the Training team, you will coordinate the day-to-day operations of the RTO. In addition, you will be pivotal in assisting to maintain regulatory and operational compliance.

Key Responsibilities:

  • Manage daily administrative operations (email, phone, document handling).
  • Coordinate student enrolments, course scheduling, and trainer allocations.
  • Maintain and update the Student Management System (SMS) in line with AVETMISS and other digital reporting requirements.
  • Process student results, certificates, and statements of attainment in accordance with compliance timelines and accuracy standards.
  • Support the maintenance of digital record-keeping systems in line with the 2025 Standards' requirements for transparency and traceability.
  • Support the maintenance of the Learning Management System (LMS).

Skills and Abilities:

Essential:

  • Well developed administrative experience (1+ years), ideally in the VET sector or an RTO environment.
  • Proficiency with Student Management Systems (SMS) and Microsoft Office Suite.
  • Strong organisational skills with the ability to meet deadlines.
  • Excellent written and verbal communication skills.
  • High attention to detail and accuracy in record keeping.

Desirable:

  • Experience with Learning Management Systems (LMS).
  • Knowledge of the 2025 Standards for RTOs, including Outcome Standards, Compliance Requirements, and Credential Policy.
  • Experience with AVETMISS reporting and government-funded training programs.

Personal Qualities:

As the RTO Administration officer you have a strong customer service and administration background. You have an understanding of the Education and Training industry along with a passion for customer service excellence and quality program delivery.

Australian work rights are required for this position.

No recruitment agencies please.

Job Type: Part-time

Pay: From $30.00 per hour

Work Location: In person

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