Customer Service Executive

2 days ago

Molendinar, Queensland, Australia Carbiz Replacement Cars Full time $45,000 - $60,000 per year
  • $27-$28 p/h  Base + Super + APR + Bonus Incentives
  • Full-time opportunities available
  • Collaborative team culture and surrounded by like-minded individuals

Carbiz is looking for proactive, friendly, and meticulous individuals to join our Operations team as Customer Service Executives.

About Us:

Your success is our success Carbiz offers the best end-to-end accident management service to our customers. We are a fast-growing tech company that distributes accident replacement vehicles to clients across Australia to ensure our customers get back on the road as quickly as possible.

We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do;

  • Love what we do
  • We are passionate about delivering for our customers, team, and partners every time
  • Better than yesterday
  • We grow each day, learning from our experiences
  • Win with trust
  • Lead the market by being trusted, reliable and helpful
  • Collaborative core
  • Working smarter together
  • Valuing people
  • We respect our people, encourage their development, and reward their performance

Perks & Benefits:

  • Perfect opportunity for a University Student or school leaver looking to gain experience and kick start their career.
  • Flexible work arrangements – Carbiz operates 7 days p/w from 7:00am-8:00pm. We give you flexibility to choose your schedule Work patterns include:
  • 40 hrs work week (Monday-Friday)
  • Weekend work available and flexible for students
  • Additional earnings through weekend penalty rates (on top of base), overtime, on call opportunities and bonus incentives.
  • Ongoing training, support, mentorship and opportunity for career development.
  • Collaborative team culture and surrounded by like-minded individuals.
  • Novated lease options including Flare Benefits program.
  • Great workplace culture and team environment.
  • Celebration of major events.
  • Study assist program- that's right- we pay YOU to study

About the Role:

  • Deliver vehicles to clients, ensuring timely and efficient service.
  • Provide top-notch customer service by addressing client inquiries, resolving issues, and ensuring satisfaction.
  • Assist with the coordination of vehicle logistics, ensuring smooth and efficient operations.
  • Prepare cars for hire, including thorough detailing of the vehicle's interior and exterior.
  • Assist with the onboarding process for new clients, ensuring they have all the information and support they need.
  • Enjoy the thrill of driving a variety of high-quality vehicles

About You:

  • Valid driver's license with a clean driving record (Essential).
  • Strong verbal and written communication skills to effectively interact with clients and team members.
  • Ability to work independently, manage your time effectively, and thrive in a team-based environment.
  • Ordinary hours vary between 7:00am-9:00pm Monday-Friday with 8-hour shifts. Must be available for weekend and after-hours call-outs if needed.

Apply Now:

If you, or anyone you know, are looking for a Customer Service Executive position within a fast-growing and people-focused organisation, click APPLY and the Talent Team will be in contact with you

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