Administration Assistant

5 days ago

Molendinar, Queensland, Australia RACQ Full time $60,000 - $80,000 per year

Join RACQ's Auto Services team at Nerang and play a key role in delivering exceptional service to our members. As the Administration Assistant you will be the first point of contact for our service customers, providing professional advice and ensuring an exceptional service experience from start to finish. You will work closely with our service teams to deliver high standards of customer satisfaction while meeting performance targets.

What You'll Do

  • Greet and assist customers with service enquiries
  • Provide accurate information on service options, costs, and timeframes
  • Liaise with technicians to ensure timely completion of work
  • Prepare invoices and explain work completed to customers
  • Maintain strong customer relationships and follow-up service
  • Ensure compliance with RACQ's values, Code of Conduct, and safety standards.

What You'll Bring

  • Previous experience in a Service Advisor role is highly regarded but not essential
  • Strong communication and customer service skills
  • Ability to multitask and work effectively in a fast-paced environment
  • Professional presentation and a team-focused attitude

Why join RACQ?
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you'll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2032. We've invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We'll continue to advocate for, research, and offer green solutions.

RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

What We Offer You
At RACQ, we want you to succeed in work and life and feel supported to do good stuff daily. Whoever you are, wherever you're from. Some of the good stuff our people have access to include

  • Financial benefits and discounts on a range of banking, assistance and insurance products
  • Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
  • A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
  • Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
  • Invest in your development with in-house development programs and access to an extensive digital learning platform.

You can check out all our employee benefits at https

Ready to apply to do good stuff daily?
Please Note
to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.

Questions?
Please contact or visit

Work Locations
Molendinar

  • Administration Assistant

    1 week ago

    Molendinar, Queensland, Australia Elston Venues Full time $60,000 - $80,000 per year

    We have an exciting opportunity for an Administration Assistant to join our teamThe ideal candidate will have strong organisational skills, be reliable and have a passion for driving continuous improvement.Key Responsibilities:Billing and invoicing using Xero.Recruitment and onboarding of new employees.Data entry.Ordering office supplies and maintaining...

  • Part time office administrative clerk

    5 days ago

    Molendinar, Queensland, Australia KURDLE PTY LTD Full time $45,000 - $60,000 per year

    Kurdle is a trusted name in the hospitality supply industry and have been in operation for over 15 years.We are looking for an Administrative Assistant to help keep the standard of service we are proud to uphold. Our company is growing fast and our aim is to continue to hire quality people who share the same ambitious mindset that we do. We believe in...

  • Office Administrator

    1 week ago

    Molendinar, Australia KIM & MING TILING SPECIALIST PTY LTD Full time

    We are currently looking for an Admin/Sales staff member to join our team located in Molendinar. This position will report to the Manager and will involve handling various administrative, and sales duties to provide exceptional service to clients and assist team members in a fast-paced and dynamic work environment. Your main responsibilities will encompass...

  • Office Administrator

    2 weeks ago

    Molendinar, Australia East Coast Kerbing Full time

    Your primary role will be assisting the business owner with Operations duties including Employee & Machinery Onboarding & Inductions, Monitoring Maintenance registers and updating SWMS. **Key Responsibilities**: - Data input and systems support across all programs and business areas. - General administrative - Updating Health & safety policies - Inducting...

  • Administration/receptionist

    2 weeks ago

    Molendinar, Australia Aussie Switchboards Full time

    Requirements for this role: - 2-3 years of relevant work experience required for this role - Part time hours - Mon: Morning, Afternoon - Tue: Morning, Afternoon - Wed: Afternoon, Morning - Thu: Morning, Afternoon - Fri: Morning, Afternoon - Working rights required for this role - This is an immediate start position **Role Overview**: Responsible for all...

  • Administration Officer Customer Service, Freight

    2 weeks ago

    Molendinar, Australia City2Coast Transport Full time

    **Customer service, Admin officer, Freight Allocation** We are a family owned freight company and in need of a Full Time Customer Service /Administration officer You will be responsible for: - Allocating daily pickups to drivers. - Communication with drivers on pickups and assisting with driver delivery inquiries. - You will be responsible for following...

  • Removalist

    7 days ago

    Molendinar, Australia GemLife Administration Pty Ltd Full time

    Friendly, supportive and collaborative team culture - Working from our Molendinar facility delivering down to Tweed and up to Moreton Bay - A company with a pipeline of work experiencing massive growth. **Key Responsibilities**: - Collect kitchens and cabinetry items from our cabinet-making facility. - Transport and deliver items to designated construction...

  • Operations & Accounts Administrator - Civil

    2 weeks ago

    Molendinar, Australia East Coast Kerbing Full time

    **East Coast Kerbing** **Civil Construction Industry - Highways, Main Roads & Railways** East Coast Kerbing is a family owned business, we strive to pride ourselves on a safe working environment, Company Culture of teamwork, approachability and an enjoyable work space. As a civil construction company we found a niche in concrete kerbing and concrete...

  • Workshop Supervisor

    5 days ago

    Molendinar, Australia A Grade Aluminium Full time

    **Specific tasks**: 1 Supervise, plan and coordinate manufacturing activities 2 Control the workshop management system by scheduling, recording and monitoring the allocation of jobs 3 Provide advice, direction, and regular feedback on workshop performance to increase productivity and quality of workmanship 4 Cutting of materials to be used in jobs 5 Keep...

  • Trainee/junior Fleet Controller

    1 week ago

    Molendinar, Australia Jet Couriers Full time

    Founded in 1996, Jet Couriers is a proudly Australian owned and operated company and a leader in the transport industry providing Courier and Logistics services in Australia, New Zealand, and the USA At Jet Couriers, we take pride in the culture we have built over the years with our operations team and value your contribution to the company and will...

  • Painting Trades Person

    2 weeks ago

    Molendinar, Australia Apprise Consulting Pty Ltd Full time

    AlphaFit is committed to innovatively supplying the global fitness industry with premium engineered products with a key focus on supporting and investing in Australian manufacturing. Our mission is to build high quality equipment without compromise in design or manufacturing, and to provide a premium product that will outlast the market. Our ability to...

  • Accounts Clerk

    1 week ago

    Molendinar, Australia Lauxes Grates Full time

    Are you a detail-oriented individual with a knack for numbers? Are you looking to kickstart your career in finance and administration? If so, we have the perfect opportunity for you! Join our dynamic team and embark on a journey to build a successful career in the world of finance. What You Bring to the Table: - Enthusiastic and positive attitude towards...