Sales Specialist

Access Covers Australia, a leading supplier to the Building & Construction Industry is currently experiencing significant growth and as such is offering a great opportunity to join our Internal Sales team based at Tullamarine.

Servicing a diverse range of customers, the successful applicant shall be responsible for maintaining an exceptional level of customer service and delivering ongoing support in identifying solutions to client requirements.

• Process customer orders and queries with professionalism.
• Maintaining excellent working relationships with existing customers.
• Contacting existing and new customers to explain the advantages of buying our products.
• Identification of customer needs and processing of orders.
• A strong and continuous focus on business development.
• Communicating with customers before and after the Sale.
• Building and maintaining a steady growth of new customers.
• Build and maintain a close working relationships with staff across the company.
• Attending to telephone, online, and over the counter enquiries for sector.
• Invoicing & customer account management.
• Liaising with clients, suppliers, and regulatory bodies.
• Liaise with internal departments on a regular basis.
• Co-ordinate customer deliveries.
• Process quality assurance documents.
• Coordinate details between clients, sales office employees.
• Issue quotations.
• Manage special projects as required.
• Coordinate the reporting of sales related initiatives.
• Data entry, of quotations and invoices into system.
• Provide positive customer service.
• Build positive relationships internal and external across the business.
• Identifying client needs and providing positive solutions.
• Coordinating dispatch of completed product.
• Comply with ACA QA/EMS/WHS policies and procedure.
• Other duties as required to support business needs.

• Increase market share in your allocated Sector. Develop strong relationships with customers and demonstrate how we can add value to their business.
• Develop a sound knowledge base of all company products and services ACA has to offer within allocated sector.
• Follow up quotes as directed and convert pending quotes into sales through negotiation to maximize profits and achieve sales revenue and profit budgets.
• Identify potential customer needs and opportunities within allocated sector.
• Collaborate with the sales team to understand customer needs and objectives.
• Prepare accurate and competitive sales quotes and estimates within allocated sector.
• Utilize industry knowledge and product expertise to recommend solutions to clients.
• Maintain and update pricing information and product knowledge.
• Build and maintain strong relationships with clients, ensuring exceptional customer service.
• Act as a liaison between the sales team and the production team to ensure smooth product execution from point of sale to delivery.
• Receive and process requests for quote/tender and process orders on behalf of customers in an efficient and accurate manner.
• Develop and maintain a data base for sector with client/project/tender/product information.
• Outbound call current and potential new customers and clients.
• Meet with clients, site visits and project planning as required.

• Previous experience in a Sales environment or the construction industry is advantageous, but not essential.
• Target driven individual.
• A punctual, positive and efficient individual.
• Excellent time management.
• Ability to work in a team environment.
• Proficient computer and MS Office skills (Reckon preferred).
• Attention to detail, with initiative and common sense.

• Full Australian Working Rights.
• Collaborative working style.
• Strong Work Ethics.
• Positive attitude and professional demeanor.
• The ability to Build product knowledge quickly.
• The ability to thrive in a fast-paced environment.
• Strong Time Management/Organization Skills.
• Motivation to grow in the civil industry.
• Positive attitude towards learning.
• Interested in investing career in learning about the civil industry

If you would like to join our team, please APPLY now to.