Data Analyst – CMDB/BMC Helix

2 weeks ago

Sydney, New South Wales, Australia CareCone Australia Full time $90,000 - $120,000 per year

JD-

Position- Data Analyst – CMDB

Exp- 5+yrs

Skill-

Job Type- Permanent

Location- Sydney

JD-

  • 5–10 years of experience in Data Analysis, CMDB, or ITSM domains
  • Hands-on experience with ITSM platforms, CMDB tools, automated discovery, and digital workplace solutions
  • Familiarity with ingestion processes and integration workflows
  • Strong SQL skills and experience in data transformation and reconciliation
  • Proficiency in BI and visualization tools (e.g., Helix Dashboards, Power BI)
  • Proven ability to analyze complex datasets and deliver actionable insights
  • Understanding of infrastructure components such as networks, servers, and applications
  • Knowledge of ITIL v4 practices, especially Configuration, Change, Incident, and Problem Management
  • Strong communication skills with the ability to translate technical insights into business outcomes
  • Adaptable, collaborative, and growth-oriented mindset

Interested candidates can share their updated resumes on OR reach out to me on

Job Types: Full-time, Permanent

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