Client Services Officer

2 weeks ago

Melbourne, Victoria, Australia Latrobe Community Health Service Full time $60,000 - $80,000 per year

Permanent Part-Time | $33.63/hr | Glen Waverley & Oakleigh

  • Join a not-for-profit health care provider who is getting back to what matters
  • Work in a values-driven, community-first organisation
  • Ongoing development and training opportunities
  • Hours include Saturday 7:45am – 12:30 pm as well as any leave coverage (annual leave, sick leave, etc.)  as required 7 days pers week

Why Latrobe Community Health Service?

At Latrobe Community Health Service, we aim to prevent health problems through information and awareness, and to intervene sooner through the delivery of truly integrated healthcare.

Our origins are in Gippsland regional Victoria, but we have grown rapidly in recent years. Our services include general practice (GP); nursing; allied health; dental; counselling and psychology; gambling support; alcohol and drug treatment; migrant and refugee settlement services; social connection; carer support services and National Disability Insurance Scheme (NDIS) in partnership with the NDIA.

What you'll be doing in this role?

Be the first point of contact and play a key role in supporting vital healthcare services in a positive, fast-paced GP clinic environment. Latrobe Community Health Service is seeking a dedicated Client Services Officer to join our friendly team in Glen Waverley and Oakleigh.

Bring your strong communication, time management, and admin skills to a meaningful role where no two days are the same. You'll manage front-desk reception, client appointments, high-volume calls, and general administrative tasks that directly support our clients and health professionals.

What we're looking for:

  • Experience in reception or customer service in a busy environment
  • Excellent communication and organisational skills
  • Intermediate IT literacy (Microsoft Office, database navigation)
  • A calm, positive attitude with a passion for helping people

What's in it for you?

  • Optional Salary Packaging (including novated leasing)
  • Access to discounted Private Health Insurance
  • Training & Development (Online & Onsite)
  • Career Progression Opportunities
  • Flexible Working Arrangements

For more information on this position contact:

Maddison Russell 

Team Leader Administration

 

At Latrobe Community Health Service we want to help you get back to what matters. To see the full position description and to apply, click the Apply Now button.


Latrobe Community Health Service is committed to better health, better lifestyles, strong and inclusive communities.

As an Equal Opportunity employer, we encourage applications from people whom are from different backgrounds, including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for our community. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email

Latrobe Community Health Service (LCHS) is committed to promoting the safety and well-being of all children and young people accessing our services. Child Safety | Latrobe Community Health Service ()

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