Client Service Officer

2 weeks ago

Melbourne, Victoria, Australia Loan Market Full time $75,000 per year

Are you organised, proactive, and ready to play a key role in a busy, high-performing mortgage broking team? Loan Market Razor is looking for a Client Service Officer to join our St Kilda office and support multiple brokers in delivering exceptional client experiences.

About Us

At Loan Market Razor, we simplify navigating the property market, helping our clients buy, sell, refinance, and build wealth through property. As an award-winning brokerage, our commitment to excellence and innovation has made us an industry leader. We're passionate about what we do and are looking for team members who share our dedication.

The Role

As a Client Service Officer, you'll be the backbone of our client journey, ensuring applications move smoothly from submission to settlement. This is a hands-on role with plenty of variety, including:

  • Post-submission processing with banks
  • Following up on outstanding documents
  • Coordinating document signing and booking settlements
  • Supporting multiple brokers to ensure clients have a seamless experience
What We Offer
  • High-performing, supportive team culture
  • Exposure to multiple brokers and a high-volume client pipeline
  • Clear career progression opportunities
  • Comprehensive training and ongoing development
  • Competitive salary: $70,000 + super
  • 5 days in-office at our St Kilda location
About You
  • Highly organised with excellent attention to detail
  • Strong communication skills and client-focused
  • Able to manage multiple tasks and priorities efficiently
  • Previous experience in mortgage broking, finance, or a client service role is highly desirable

If you're ready to be part of a team that makes a real difference for clients and the business, we'd love to hear from you

Apply Now to join Loan Market Razor and take your career to the next level.

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