Legal Administrator/Front-of-House

Legal Administrator / Front-of-House

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Profiled Family Law Firm

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Engaging & Collaborative Culture

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Competitive Remuneration - Melbourne CBD Location

Our client, a highly reputable and renowned mid-tier family law firm in Melbourne's CBD, is searching for a rare and polished gem to join this high-performance Partnership and Administrative Team as their daily anchor across a fast-paced, profiled family law practice. 

One of the leading family law firms in Australia, this team challenges the status quo – led by an extraordinary team of Partners who are committed to driving change and making a difference. 

They aim to achieve the best possible outcomes by providing specialist and tailored advice relating to all areas of family law including custody access, divorce, separation, property settlements, financial agreements, maintenance and child support. They advise in complex and cross border family law matters such as child abduction and international property disputes and across all aspects of fertility law including adoption, surrogacy and donor agreements. 

They are very proud of the strong ties they have to diverse communities, exceptional charities and NGOs that serve to advance women and children's rights, both here in Australia and internationally.

The position requires a person of integrity and positivity who enjoys the juggle of multiple tasks in a fast-paced environment. The role works as part of a close knit, highly professional and cohesive team where nothing is too much trouble, operating with a 'let's divide and conquer' attitude across workflows and busy administrative portfolios.

A full-time position, this is an opportunity for an engaging Legal Administrator with intermediate experience to provide assistance across the firm as a whole and assist with front-of-house duties. The partners and the lawyers require a broad range of client administration and support duties including but not limited to:

Client liaison

o   Meeting and greeting clients in person and online 

o   Handling client queries 

o   Drafting and preparation of introductory paperwork

Partner support – anticipating needs, juggling priorities, and all hands-on deck support:

o   Diary management 

o   Correspondence – typing, filing, managing, drafting letters and emails

o   Client support – client file management 

Financial diligence

o   Billing – drafting, preparation and issuing of client bills

o   Debtor management 

Client engagement 

o   Collation of documents and briefs for Court and briefing Barristers / Counsel

o   Creation of new matter files, closing and archiving client files

o   General matter support 

General administrative duties

o   Team meetings

o   Answering phones

o   General tasks including filing and photocopying 

o   Archiving

The front-of-house duties include (but are not limited to):

· Greet and host all visitors with professionalism and warmth

· Answer, screen and direct telephone calls; manage front desk comms

· Prepare meeting rooms; set-up, clear and reset

· Maintain a professional & organised reception area

· Coordinate client hospitality, including catering

· Liaise with facilities and suppliers to the firm

· Stationary ordering and upkeep

The successful candidate will ideally have experience in family law (or a similar legal or professional services) but this is not essential. Exceptional time management and organisational skills with the ability to juggle priorities while remaining calm and clear headed. You are known as 'the anchor' for your colleagues and operate with deep confidentiality, professionalism and sensitivity at your core.

You are committed, loyal, engaging, good fun and positive with a balanced, calm under pressure and resilient character. You are known for your happy and collaborative disposition, operating with good intent and grace for others. A brilliant communicator (written and oral) and a team player through and through, you are also well experienced in using the Office suite (MS Word, PowerPoint, Excel). 

This is an opportunity to be part of a team that genuinely makes a difference to the lives of ordinary and extraordinary people, operating with diversity and inclusion at the forefront of their culture. If you feel you match the selection criteria above, we would love to receive your expression of interest by applying with your resume and cover letter to 

(Office Manager).

Please note that only shortlisted candidates will be contacted for interview.

Our client is committed to diversity and inclusion:

Our client is committed to building a diverse and inclusive workplace. We encourage people from all backgrounds to apply – including Aboriginal and Torres Strait Islanders, people identifying as LGBTQI+, people from culturally and linguistically diverse backgrounds and people with a disability.