Sales and Operations Manager

6 days ago

Sydney, New South Wales, Australia Niche 212 Full time $70,000 - $120,000 per year

Sales & Operations Manager

  • BONDI LOCATION
  • HYBRID ROLE - 3 DAYS IN THE OFFICE, 2 FROM HOME
  • FAST GROWING COMPANY- BE PART OF THE SUCCESS

The Company

Known for delivering reliable, personalised moving solutions designed to suit both residential and commercial clients. With tailored service packages and clear, open communication, they ensure every relocation is handled with care. Their dedication to high standards has positioned them among the most trusted removalist services in Sydney's Eastern Suburbs, further reinforced by their AFRA accreditation.

The Role

Reporting into the Managing Director, the Sales & Operations Manager will need to be detail-oriented, organised, and motivated by converting sales. In this role, you'll play a key part in ensuring customers have a seamless experience from the first enquiry through to moving day and beyond You're a natural communicator who thrives on building authentic relationships. Proactive, ambitious, and adaptable, you're eager to contribute to a growing business and embrace the challenges of a fast-paced – and sometimes emotionally charged – environment. You take pride in delivering results that matter, balancing financial outcomes with meaningful experiences.

What you'll do:

  • Respond promptly to both new and returning customer enquiries via phone and email, ensuring a maximum turnaround of 24 hours
  • Drive improvements in the sales process with the aim of lifting conversion rates
  • Proactively identify and put forward opportunities for new business growth
  • Safeguard customer experience as a core priority, ensuring our commitment to service remains central as the business expands
  • Prepare precise quotes and organise in-home assessments, arranged by Director
  • Confidently follow up with potential clients in a manner consistent with brand voice
  • Guide customers through every stage of the moving journey, before and after relocation
  • Gather and review client feedback to help refine and enhance services
  • Oversee stock levels, packing supplies, and general inventory
  • Coordinate day-to-day logistics, including box allocation, vehicle use, and scheduling updates
  • Seek out opportunities to grow the business and strengthen marketing efforts
  • Maintain and manage the planning and scheduling platform (currently OneEx)

What we're looking for:

  • At least 3 years in a sales and client service role, ideally from the moving industry
  • Clear, confident communication skills, both written and spoken
  • Always attentive to customer needs and satisfaction
  • Remains composed and effective when challenges arise
  • Capable of working autonomously while managing priorities in a busy environment
  • Skilled at analysing situations, solving issues, and making sound decisions
  • Dependable, responsible, and collaborative in a team setting
  • Comfortable using technology, including Excel and other business tools (advantageous)
  • Holds a valid NSW driver's licence

If you're ready to bring energy, organisation, and problem-solving skills to a team that values excellence, we'd love to hear from you, email

  • Merchandising & Sales Support Coordinator

    7 days ago

    Sydney, New South Wales, Australia Alita Sales Full time $70,000 - $75,000 per year

    Merchandising & Sales Support CoordinatorLocation: Northern Beaches / Sydney — office-based with flexibility for hybrid after probation periodAbout UsAlita Sales is a rapidly growing company leading sales and distribution company, representing many well known health and beauty brands in the Australian Pharmacy Market.At Alita Sales, we're in a dynamic...

  • Internal Sales Representative

    1 week ago

    Sydney, New South Wales, Australia Sales & Leadership Performance Full time $60,000 - $120,000 per year

    What's it like to work here?Join an organisation that plays a vital role in Australia's energy and infrastructure sectors, providing innovative solutions that keep critical systems operating reliably. With a strong track record and a growing national presence, the company partners with major industries to deliver results that truly matter.You'll be part of...

  • Used Car Sales Rep

    1 week ago

    Sydney, New South Wales, Australia Ozzy Car Sales Full time $60,000 - $80,000 per year

    USED CAR SALES CONSULTANTABOUT THE POSITION:We are a busy used car dealership based in Penrith and are seeking a Full-Time used car sales consultant. Attractive remuneration package on offer.SKILLSPrevious USED automotive sales experience Is a MUSTStrong work ethic and time management skillsAbility to work as part of the team as well as...

  • Sales Operations Manager

    1 day ago

    Sydney, New South Wales, Australia Ecommerce Equation Full time $120,000 - $180,000 per year

    Sales Operations ManagerReady to be the operational driver behind a high-performing sales team? Ecommerce Equation is searching for a dynamic Sales Operations Manager who thrives on turning chaos into clarity and loves building systems that scale. If you're passionate about sales operations, obsessed with data-driven results, and excited by the challenge of...

  • Internal Sales Representative

    7 days ago

    Sydney, New South Wales, Australia Sharp & Carter Sales Full time $60,000 - $80,000 per year

    About the RoleAn exciting opportunity exists for a driven and customer-focused Internal Sales Representative to join a nationally recognised distributor of technical products. Based in Wetherill Park, working as part of a close-knit and collaborative team, this role is responsible for delivering exceptional customer service, supporting the external sales...

  • eCommerce Manager

    1 week ago

    Sydney, New South Wales, Australia Sharp & Carter Sales and Marketing Full time $90,000 - $120,000 per year

    About the Role:Sharp & Carter are proud to partner with this leading Australian Retailer in the search for an experienced and capable eCommerce Manager. As a digitally progressive business with a strong online platform, our client prides themselves on their quality. As a skilled eCommerce Manager, you will be a strategic and technical member of the team who...

  • Sales Operations Manager

    1 week ago

    Sydney, New South Wales, Australia The People Network Full time $90,000 - $120,000 per year

    Work for a Developer / Builder dedicated to innovation and scaling sales in bold, exciting ways This is a great role for a Sales Operations professional to step in as the first dedicated Sales Ops hire and design the operational backbone - HubSpot rebuild, reporting frameworks, sales enablement and training - to support a fast-scaling team. Startup-style...

  • Real Estate Sales Consultant

    1 week ago

    Sydney, New South Wales, Australia Impressive Property Sales Full time $60,000 - $120,000 per year

    Location: Western SydneyEmployment Type: Commission-BasedAbout UsImpressive Property Sales is a boutique real estate agency specialising in residential property sales, project marketing, and selling land development projects across Western Sydney, Greater Newcastle and the South Coast. We pride ourselves on delivering outstanding results, personalised client...

  • Ecommerce & Retail Account Manager

    7 days ago

    Sydney, New South Wales, Australia Sharp & Carter Sales and Marketing Full time $100,000 - $120,000 per year

    Amazing Culture | Excellent Leaders | Huge Growth & Progression PotentialOpportunity to work with a leading global partner in the Online Retail spaceCBD Office + WFH | $90,000 - $100,000 Base + Super | PermanentResponsibilities Effectively manage account portfolio, ensuring it aligns with overall ANZ objectives.Negotiate in-store and online "game plans,"...

  • Energy Operations and Sales Manager

    5 days ago

    Sydney, New South Wales, Australia Scentre Group Full time $120,000 - $180,000 per year

    Job no: 498557Work type: Permanent Full TimeLocation: SydneyCategories: Customer Service, SalesEnergy Operations and Sales ManagerYour opportunityScentre Group is widely recognised as a leader in the retail property industry. Within our organisation, we have a dedicated team called the Energy and Renewables Team, responsible for managing the energy needs of...