Sales Operations Manager

13 hours ago

Sydney, New South Wales, Australia Ecommerce Equation Full time $120,000 - $180,000 per year
Sales Operations Manager

Ready to be the operational driver behind a high-performing sales team? Ecommerce Equation is searching for a dynamic Sales Operations Manager who thrives on turning chaos into clarity and loves building systems that scale. If you're passionate about sales operations, obsessed with data-driven results, and excited by the challenge of optimising performance, we want you on our team

What you'll do

  • Become the Sales Operations Hero: You'll be the backbone that keeps our sales engine humming, ensuring SDRs and Closers have everything they need to smash their targets. From CRM hygiene to real-time support, you'll be the go-to problem solver.
  • Build Systems That Scale: You'll take ownership of our sales processes, identifying bottlenecks and implementing automations that eliminate friction and boost close rates.
  • Own the Data Story: You'll transform raw numbers into actionable insights, building dashboards that reveal performance trends, flag risks, and guide our strategic decisions. Your reporting will be the compass that steers our sales strategy.
  • Champion Operational Excellence: You'll ensure our CRM stays clean, our pipelines flow smoothly, and our team operates like a well-oiled machine. No missed opportunities on your watch.
  • Elevate Team Performance: You'll design and deliver training that gets new SDRs up to speed fast, while continuously refining playbooks and SOPs that drive consistent results across the board.

What you'll bring

  • Operations Expertise: You've got 5+ years in sales coordination, operations, or sales leadership support roles, with a proven track record of championing high-performing sales teams.
  • Systems Thinking: You're a natural process architect who sees the big picture and loves building scalable, repeatable frameworks. You think in workflows, not just tasks.
  • Tech Mastery: You're fluent in HubSpot, Google Workspace, Slack, and you're not intimidated by automation tools.
  • Data Detective Skills: You can slice and dice numbers in Excel/Google Sheets, spot trends others miss, and translate insights into action plans that move the needle.
  • Communications Excellence: You're a clear, concise communicator who can train, support, and collaborate effectively across all levels of the organisation.
  • Proactive Problem Solving: You don't wait for issues to become crises. You identify potential roadblocks and clear them before they impact the team.

Why Ecommerce Equation?

  • We're not just another player in the ecommerce space; we're the rocket ship behind some of Australia's (and now the US's) most ambitious founder-led brands.
  • Founded by ex-agency founder and ecommerce weapon Jay Wright, we've helped hundreds of brands go from plateauing to skyrocketing, and we're just getting started.
  • We're a tight-knit team that values data, creative thinking and winning together
  • We're a high-growth team building something big (and fun). If you're looking for meaningful work, a clear path for growth, and a crew that's going places, folks, this is it.

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