Account Director

2 days ago

Surry Hills, New South Wales, Australia Hello Full time $80,000 - $120,000 per year

Join one of Australia's fastest-growing full-service agencies, Hello, as we continue to expand our Media and Marketing Science team on the back of several major integrated client wins.

Work alongside some of the best in the business across a powerhouse client portfolio, including Uber, Audible, Tyro, Xero, Unilever, Kimberly-Clark, BMW Group, Paramount+ and Paramount Pictures.

At Hello, our 60+ team delivers award-winning work across Social, Talent, Media, Creative Studio and PR. If a brand has an integrated marketing need, we can execute it.

We're on the hunt for a standout Account Director – Paid Media to lead the charge on key client relationships and shape campaigns that blend data, creativity, and performance.

What you'll do:

  • Effectively lead & manage allocated key clients taking responsibility for, and driving media strategy.
  • Manage the day-to-day operations and performance of a portfolio of client projects across the business from brief to completion.
  • Develop media strategies & plans primarily across digital platforms (Facebook, Google Suite, TikTok, OLV & Open Web Programmatic etc), for both brand and conversion outcomes. Ability to plan & buy across offline channels (D/OOH) preferred but not required.
  • Build, implement and manage paid media campaigns across digital and offline channels.
  • Train & manage junior team members to ensure the delivery of high quality work across our paid client portfolio.
  • Communicate effectively with the client to build new relationships and nurture existing ones.
  • Drive integrated creative and media thinking in responses, collaborating with multiple departments including our in-house design & production studio.
  • Maintain strong relationships with media partners to ensure strong levels of support & enable the negotiation of media deals.
  • Proactively develop and pitch new campaign ideas
  • Lead reporting on activity to identify areas of opportunity for improvement and to ensure the client is informed of performance in line with their KPIs.
  • Work with the creative team to develop creative strategy on media accounts to drive strong results.
  • Work with graphic designers to ensure the timely delivery of designs, and video for paid activity.

About you:

  • At least 4 years' experience in the digital media marketing industry
  • Completed a Bachelor's degree in Marketing, Advertising or similar
  • Expert knowledge of digital media platforms, buying systems and industry best practices including self-service platforms (Meta, TikTok, etc) and DSPs (DV360, etc).
  • Proven management skills to ensure excellence in reporting staff.
  • Knowledge of principles and methods promoting, and selling products or services across ecommerce, lead generation and physical sales campaigns.
  • Exceptional verbal and written communication
  • Proven passion for driving continual improvement across media campaigns to drive ROI for clients.
  • Ability to develop solid relationships within the business and with clients
  • Ability to manage and prioritise own workload to meet deadlines
  • Interpersonal skills

Hello is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We encourage Aboriginal, Torres Strait Islander and people of all backgrounds to apply.

NO RECRUITERS - Sydney based role

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