Key Account Manager

It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

What are we offering you?

• Permanent Full Time position

• Generous Sales Incentive Performance Bonus

• Discounted health insurance with Medibank

• Novated Leasing options

• Lifestyle discounts with Woolworths, Coles, Avis, JB Hifi and 500+ other retailers

• Access to our Employee Assistance Program

Who will you be working with? Reporting to the Vice President Sales - ANZ Region, the Key Accounts Manager is responsible for cultivating and growing a robust sales pipeline, consistently surpassing order and revenue targets for assigned accounts, and implementing a unified Wabtec strategy for the accounts.

Where is the position located? Perth CBD office with frequent travel to client sites and other Wabtec offices.

How will you make a difference? As the primary liaison, the Key Accounts Manager will maintain strong relationships and ensure seamless communication with the designated accounts, establishing a trusted advisor relationship with our external customers, internal teams, and ecosystem partners.

What will your typical day look like?

• Develop and execute strategic account plans for assigned key accounts across all Wabtec Business units

• Develop marketing, sales and strategic business plans and be responsible for delivering assigned annual orders, revenue, and Wabtec strategic objectives

• Integrate effectively the various Wabtec support functions into the customer engagement strategy, including technical support, fulfillment, commercial, legal finance, product management etc to enhance customer experience, account penetration and ensure 100% compliance to Wabtec policies

• Foster and maintain strong influential relationships across all departments and levels with key accounts

• Understand the One Wabtec portfolio and continuously identify and pursue new business opportunities within assigned accounts

• Monitor and analyse sales performance, providing regular progress reports and forecasts as required to Wabtec wide support functions and leadership

• Collaborate with cross-functional teams to ensure a cohesive and comprehensive One Wabtec approach for key accounts

• Address and resolve any client concerns or issues in a timely and effective manner with different Wabtec business units

• Maintain a deep understanding of industry trends, market dynamics, and client-specific needs to ensure Wabtec is positioned for growth

• Ensure client satisfaction and loyalty by delivering exceptional service and support directly and via cross-functional teams working within given accounts

• Representing the company at industry events, conferences, and networking opportunities to strengthen brand presence and foster new relationships

• Collaborate with product management and execution teams to tailor offerings for key accounts, based on their unique needs and desired outcomes

• Provide ongoing feedback to internal teams to optimize product offerings and enhance overall customer experience

• Compliance with Wabtec Business Conduct Guidelines

• Completion of all assigned education/training modules

What do we want to know about you?

This role requires a highly capable sales individual with a good depth of experience in driving through a high level of activity. Experience in customer-facing roles with a high engineering value add products and systems is required and experience in the rail industry is highly desirable.

You must have:

• Minimum of a Bachelor's degree in a relevant field such as STEM, Business, Commerce or equivalent

• 10+ years' experience working in the Rail industry

• Proven experience in commercial including product management and/or direct selling; with a successful growth track record and margin retention

• Railroad products, services, industry knowledge and technical depth and breadth; Ability to lead and manage through changing business conditions

• Competitive drive, courage, determination and passion

• Communication skills, influence skills and superior negotiation skills

• Willingness to learn, share, grow and seek commercial excellence.

We would love it if you had:

• Expertise in establishing Value / Price offer combined with reality-based product and service differentiation; Knowledge of actionable market segmentation and analysis to deepen understanding of customer's buying behavior;

• Ability to navigate a matrix-based organization with multiple reporting lines, offshore and onshore;

• Background in Rail Original Equipment Manufacturing (OEM).

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.  

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.