Facilities Coordinator

Job no: 498551

Work type: Permanent Full Time

Location: Melbourne

Categories: Facilities Management

Your opportunity

We have a great opportunity for a Facilities Coordinator to join our team at Westfield Southland.

Reporting to the Assistant Facilities Manager, you'll support the day-to-day operations of the centre with a focus on maintaining high standards across all facilities. You'll play an important part in ensuring a safe, functional, and well-presented environment for our retailers, and a consistently positive experience for our customers.

About the Role:

As a Facilities Coordinator, your responsibilities will include:

• Supporting the centre team in delivering top-quality hard and soft services to enhance the customer and retailer experience.
• Managing the CMMS (Computerised Maintenance Management System) to prioritise and track work orders.
• Assisting in environmental and sustainability initiatives, improving outcomes through reporting and stakeholder engagement.
• Ensuring maintenance, repairs, and capital works are completed accurately, on time, within budget, and to a high standard.
• Communicating effectively with key internal and external stakeholders.
• Building strong relationships with service providers to ensure timely, compliant, and budget-friendly delivery.
• Addressing and resolving customer and retailer facility-related concerns while collaborating on cross-team projects.
• Understanding and supporting the delivery of Reactive Maintenance SLAs.

The role is being offered as a full-time permanent position based onsite at Westfield Southland.

What sets you apart

• Experience in retail, property, hospitality, facilities, or building management.
• Strong customer service skills and excellent administration abilities.
• Proven ability to supervise contractors, clarify instructions, and manage stakeholder priorities.
• Comfortable using business and building management systems.
• Flexibility to work the occasional weekend day shift and occasional Thursday late-night shifts (with time in lieu).

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thrive with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that 'Everyone Belongs'. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave, for primary carers, with no qualifying period and super paid for the duration of the leave period., and free parking at your local Westfield destination.

Discover more about working with us.

Applications close: 5th October 2025 (unless filled prior)

Advertised: 11 Sep 2025 AUS Eastern Standard Time

Applications close: 05 Oct 2025 AUS Eastern Daylight Time

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Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information.

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