Medical Receptionist/Secretary

3 days ago

West End, Queensland, Australia Litton Andrews Full time

Litton Andrews (LA Medical Recruitment) providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.
Our client, a long standing and well-respected General Physician, is seeking an experienced
Medical Receptionist/Secretary
to join the team based at the Mater Private Hospital in South Brisbane. On offer is a permanent, full-time role, 40 hours per week. On Tuesdays, the external clinic ends at 7:00pm, to compensate for this, there is a late start on Wednesday. Otherwise, hours will be between 8:30am – 5:00pm.

This small, close-knit team is excited for an experienced Medical Receptionist/Secretary to join the practice. A candidate who has previously used Genie software will be highly regarded as well as a willingness to learn the practice specific tasks.

Key duties and responsibilities will include (but not be limited to):

  • Welcoming patients and family members to the practice (5-8 patients per clinic)
  • Managing incoming correspondence via phones and emails, responding to enquiries, requests and redirecting or escalating matters as appropriate in a timely manner
  • Preparing and running patient clinics, including scheduling and managing patient consultation appointments both face-to-face and via Telehealth
  • Processing and receipting of patient accounts, including Medicare, DVA and WorkCover Queensland
  • Reviewing clinic transcriptions using AI Lyrebird
  • Liaising with various specialists and their practices as well as hospital departments
  • Managing patient information and scanning into electronic medical record
  • General administrative and reception tasks as required

In addition to the key duties and responsibilities, Candidates must be able to demonstrate:

  • Have at least 2 years previous experience in a similar position (ideally coming from another private specialist practice)
  • Ability to work cooperatively within a small team but also autonomously (2 days per week)
  • Ability to manage the schedule of a solo Specialist
  • A strong desire to provide a high level of service to the patients of the practice
  • Immaculate personal presentation
  • An exemplary telephone manner and a compassionate demeanour
  • Must be a team player with exceptional communication and interpersonal skills
  • Demonstrate you are proactive with strong time management and organisational skills along with the ability to prioritise your workload efficiently.
  • Must be able to multi skill and work under pressure
  • High level of competency in Microsoft Word and Outlook, prefer previous experience with Genie and/or Gentu software (and Eclipse billing desirable)

Remuneration
A competitive and above market salary within the range of $36 - $40 p/hour + super will be on offer to a suitably experienced candidate along with access to secure, on-site car parking.

For further information please contact
Cathy Litton
or
Kimberley Reynolds
directly on

or

a/hours. All applications can be emailed directly to or

To view a full listing of our temporary and permanent vacancies, visit us

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