Senior Sales Consultant

Do you have a passion for luxury Fashion, Accessories, Watches, and Jewelry? Would you describe yourself as approachable and engaging with exceptional interpersonal skills? Do you enjoy proactively engaging with customers?

About Heinemann

For us, passion for trading is simply in the genes. The small family business established by the brothers Carl and Heinrich Heinemann in 1879 has developed into a major distributor and retailer for the international travel retail market.

Today we supply an ever-expanding Duty Free range of global branded goods to international airports, airlines, cruise liners and border shops in 100-plus countries. Despite our international profile, we remain a family business, and we place great value on people.

But it is not just all about us At Heinemann we offer a great working environment with plenty of perks We have staff discount from our retail outlets when you travel, career development opportunities, corporate activities, but most importantly the opportunity to be part of a team who understands that our people are at the core of everything we do.

What you will get:

• Exclusive Staff Discounts - Enjoy up to 20% off in-store and a massive 70% off during our legendary Family & Friends Sales.
• Extra Paid Leave - Celebrate your milestones with an extra day of Annual Leave every anniversary, plus Marriage Leave, Purchased Leave, Paid Parental Leave, and Bereavement Leave.
• Rewards That Reflect Your Value - We offer competitive pay, annual salary reviews, and a performance-based bonus scheme to recognize your impact.
• Work-Life Balance - Enjoy free on-site parking, fixed rosters for Retail positions, and depending on the position, 1 work from home day per week for your flexibility.
• Grow With Us - Fuel your career with learning and development opportunities from hands-on training with our Retail Training Team to e- platforms like LinkedIn Learning and Bridge.
• Make a Difference - Be part of something bigger through our Diversity, Equity, Inclusion & Belonging Program, and our commitment to Reconciliation.
• Wellbeing First - Access six free sessions with our Employee Assistance Program as an addition to your personal support system for navigating life's ups and downs, both at work and at home.
• Celebrate You – We shine a light on our team through Monthly Heinemann Hero Awards, a $25 Birthday Voucher, and fun social events all year round. We love to celebrate our people

Your new job includes

We currently have opportunities for passionate Retailers to join our business on Full Time and Part Time capacity as Senior Sales Consultant for our Fashion and Accessories, department.

You will have the opportunity to represent various Iconic brands across our Fashion, Watches, Accessories & Jewlery Categories. As a confident communicator with impeccable people skills, you will build rapport quickly with customers and take the time to understand their needs. You will be passionate about working with iconic brands such as Kenzo Paris, Longchamp, Lanvin, Chloe, Longines, Tissot, Rado and many more… where you thrive in working in a fast paced, dynamic environment.

As a Senior Sales Consultant you will

• Have previous experience in fashion retail, where you have maximized sales opportunities and demonstrated customer excellence
• Deliver exceptional customer service experience, being enthusiastic and a strong communicator
• Able to build rapport with people quickly, taking time to listen and understand what they are looking for with the aim of providing recommendations that suit their needs
• Have the ability to understand and interact with people from various cultures simultaneously
• Be a team player that is committed to achieving personal and team goals
• Ever so often help restocking shelves and be able to lift weight

What you should bring along

• Previous experience within high fashion retail for watches, and fashion clothing
• A passion for delivering an exceptional customer service experience
• Immaculate personal presentation
• Strong communication skills
• Multi-lingual advantageous, but not essential
• The ability to work in a fast-paced environment

As we are located in a dynamic airport environment, we are looking for candidates who are able to work on:

Full Time (37.5 hours) - Tuesday - Saturday PM shifts

Part Time (22.5 hours) - Monday, Thursday, Saturday PM shifts

Sound like you? We would love to hear from you, please submit your resume, by clicking on the' apply now' button below. Note only shortlisted candidates will be contacted.