Sales Support, Customer Relations

1 week ago

Brisbane, Queensland, Australia HECSA Full time $60,000 - $80,000 per year

Founded in 2019 HECSA's guiding principle is to bring back "old fashioned" service to the medical consumable industry. We are a QLD family owned and operated business supporting clients all around Australia. Every decision we make is focused on providing better outcomes for our clients. Improving their comfort and health is our business.

This role offers an exciting opportunity to utilise your sales coordination and customer service skills within a supportive, and team-based environment. You will be one of the key points of contact for our clients, contributing to both the smooth running of our sales team and the ongoing success of our business.

Client contacts may range from general enquiries to sales and quotations as well as supporting the sales team at face to face trade events.

You will also be asked to liaise with our warehouse, customer service and purchasing teams to get the answers you require to support our customers.

The role is based in our Tingalpa office. Hours of work are 8:00am to 4:00pm, exact times are for discussion and may change depending on business requirements.

Your daily duties will include:

  • Collaborate with the sales team to support sales initiatives, provide quotes and prepare sales orders
  • Maintain up-to-date records and sales documentation
  • Manage the emails in the shared Sales Team Inbox
  • Speaking with customers via phone and email to quote consumable healthcare products tailored to suit customer requirements. Full product training is provided, no need to have experience in the healthcare arena.
  • Take ownership of your customers outstanding enquiries and ensure they are seen through to completion while liaising with other business areas such as our warehouse, customer service and purchasing teams
  • Arrange travel for the sales team
  • Assist with the requirements for Trade Events. Booking events, arranging furniture and equipment for the booth and travel for the team.

Key Requirements:

What we are looking for in an ideal applicant:

  • Experience within the healthcare sector (not essential but preferred).
  • Internal sales/customer service experience in a B2C environment
  • Excellent communication, interpersonal and negotiating skills
  • Have a proven ability to multi task and learn quickly.
  • Possess Basic / Intermediate Microsoft Office skills including Excel, Outlook and Word.
  • Have a high level of organisation and ability to work autonomously.
  • Possess strong problem-solving skills and a proactive approach.
  • A fun, bright and friendly personality.

What We Offer:

  • Competitive salary with performance-based reviews
  • Ongoing training and professional development
  • Opportunities for career growth within a growing business
  • Join a dynamic achievement driven team

  • Customer Relations Ambassador

    7 days ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $53,000 - $63,000

    Customer Service Officer Job DescriptionWe are seeking a passionate and friendly individual to provide first-class services to our customers. As the heart of our business, you will deliver exceptional customer experiences through reception, merchandising, and sales.The ideal candidate will have strong communication abilities, be available to work weekends,...

  • Internal Sales

    6 days ago

    Brisbane, Queensland, Australia Bta Sales Full time

    **What's in it for you?****Bonus**: Increase your take home by achieving set targets and earning bonuses on top of your salary**Benefits**: You'll have access to discounted private health insurance and competitive novated leases, plus heaps of retail staff discounts**Reputation**: Join a market-leading manufacturer and supplier with a long-standing market...

  • Customer Relations Officer

    6 days ago

    Brisbane, Queensland, Australia Kingston Human Capital Full time

    CBD based - close to public transport- Full time contract, full training provided- Make a difference in peoples lives**About the Role**The Customer Relations Officer role is vital in connecting our customers' and patients with the medical professionals in our clinics. We are looking for passionate and purpose-driven individuals whose outstanding...

  • Officer - Customer Relations

    2 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Officer – Customer Relations With one of our team proceeding on retirement, we have a rare opportunity to join the team in our Retire Australia Contact Centre.Previous Contact Centre experience essential - Inbound and Outbound calls Working on a rotating roster across the hours of 8am to 5pm Monday to Friday Preferred location is Brisbane, but we will...

  • Sales Consultant

    1 week ago

    Brisbane, Queensland, Australia MPAU Sales Full time $80,000 - $300,000 per year

    Opportunity for a driven Senior Energy Sales Consultant to join a professional services team in Melbourne, focusing on B2B sales. The role seeks a passionate individual with a knack for sales and a keen interest in the energy industry. Client Details Our client is a leading Australian Energy Management Consultancy dedicated to helping businesses reduce...

  • Officer - Customer Relations

    2 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Officer – Customer RelationsWith one of our team proceeding on retirement, we have a rare opportunity to join the team in our RetireAustralia Contact Centre.Previous Contact Centre experience essential - Inbound and Outbound callsWorking on a rotating roster across the hours of 8am to 5pm Monday to FridayPreferred location is Brisbane, but we will consider...

  • Sales and Customer Support Representative

    7 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $45,000 - $63,000

    Key Role for Sales and Customer ServiceWe are looking for compassionate individuals who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding career.Support sales operations and provide an inspiring customer experience for our team and community members.Assist with retail sales, collections, and...

  • Officer - Customer Relations

    2 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Officer – Customer RelationsWith one of our team proceeding on retirement, we have a rare opportunity to join the team in our RetireAustralia Contact Centre.Previous Contact Centre experience essential - Inbound and Outbound callsWorking on a rotating roster across the hours of 8am to 5pm Monday to FridayPreferred location is Brisbane, but we will consider...

  • Customer Relations Specialist

    1 week ago

    Brisbane, Queensland, Australia Stockland Full time

    **The Opportunity**We are currently seeking a Customer Relations Specialist to join our team in Queensland on a 6 month fixed term basis. In this exciting role you have the autonomy to manage your own projects, customers and stakeholders on the ground. Delivering outstanding service, you will be the customer advocate and an ambassador for Stockland whilst at...

  • Customer Relations Specialist

    4 days ago

    Brisbane, Queensland, Australia Stockland Full time

    **Join an organisation committed to creating spaces where communities thrive**:- **Embrace a collaborative and business partnering approach to your work**:- **12-month contract, full-time****The Opportunity**We are currently seeking a Customer Relations Specialist to join our team in an exciting role which will give you the autonomy to manage your own...